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For Companies At a Glance
- Tasks: Assist in managing £9bn schemes, verifying applications and processing data.
- Company: Ofgem is the UK's energy regulator, focused on consumer protection and achieving Net Zero.
- Benefits: Enjoy hybrid working, 30 days leave after 2 years, and a Civil Service pension.
- Other info: Flexible hours and vibrant office culture in Cardiff, Glasgow, or London.
- Why this job: Join a mission-driven team making a real impact on energy consumers and the environment.
- Qualifications: Passion for the energy sector, strong data skills, and a commitment to diversity.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Join to apply for the Operations Analyst (Audit) role at Ofgem. Successful candidates may be based in Cardiff, Glasgow, or London. Hybrid working – on average one day per week in the office (approximately 20% of the month).
Ofgem is Great Britain’s independent energy regulator. Our primary responsibility is to protect energy consumers, especially the most vulnerable, while at the same time working with government, industry and consumer groups to deliver a clean, more affordable and secure net-zero energy system at the lowest cost to consumers and drive economic growth.
Ofgem delivers renewable energy and social programmes on behalf of government – this is done through the Delivery and Schemes Directorate. These schemes are varied – covering Renewable Heat, Renewable Electricity, Energy Efficiency and fuel poverty – collectively, they are worth £9bn a year. And crucially, these schemes are critical to hitting our Net Zero goals and providing support for households.
As part of the administration of these schemes, we are tasked with the assessment of a large volume of applications to verify eligibility, assessment of high volume and value data submissions, working on amendments, carrying out calculations/review of quantitative data sets, maintaining internal databases; and authorising payments/certificates to participants.
The Audit team is responsible for delivering audit programmes through external auditors under the various schemes we administer. We currently administer 10 environmental and social schemes, valued at approximately £9bn a year in consumer and taxpayer’s money.
You’ll thrive on developing new skills, capabilities, and expertise, and enjoys being actively involved in a wide range of diverse activities such as stakeholder engagement, investigation, policy development, and project management.
You’ll have a strong interest in the energy sector in its broadest sense and are deeply passionate about securing positive outcomes for both current and future consumers. Strong commitment to consumer protection is matched by a keen desire to support Ofgem’s role in achieving Net Zero.
Furthermore, you are a champion of inclusion, consistently encouraging, supporting, and celebrating the diverse voices and experiences of colleagues. This inclusive approach not only fuels innovation but also ensures that the organisation authentically represents the consumers and communities we serve.
Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.
Responsibilities
- Assist with administration of schemes valued at £9bn per year, including assessment of applications to verify eligibility, processing high-volume data submissions, amendments, calculations/reviews of quantitative data sets, maintaining internal databases, and authorising payments/certificates to participants.
- Support the Audit team in delivering audit programmes through external auditors across the schemes administered.
- Engage in stakeholder engagement, investigation, policy development, and project management as part of professional development.
Qualifications and attributes
- Strong interest in the energy sector and commitment to consumer protection and Net Zero goals.
- Ability to work with large data sets, perform calculations, and maintain accuracy.
- Inclusive approach to work, championing diversity and inclusion.
Benefits
Ofgem offers a comprehensive benefits package including 30 days annual leave after 2 years, training and development opportunities, Civil Service pension, hybrid working, flexible hours, family-friendly policies, and other benefits. Central offices and active networks.
Employment details
- Employment type: Full-time
- Seniority level: Not Applicable
- Job function: Administrative
- Industries: Government Administration
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Operations Analyst (Audit) employer: Ofgem
Contact Detail:
Ofgem Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Analyst (Audit)
✨Tip Number 1
Familiarise yourself with Ofgem's mission and the specific schemes they administer. Understanding their role in the energy sector and how they contribute to Net Zero goals will help you articulate your passion for consumer protection and sustainability during interviews.
✨Tip Number 2
Network with current or former employees of Ofgem, especially those in the Audit team or related roles. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations, which you can leverage in your application process.
✨Tip Number 3
Highlight any experience you have with data analysis or project management in your discussions. Since the role involves working with large data sets and maintaining accuracy, showcasing relevant skills or projects can set you apart from other candidates.
✨Tip Number 4
Demonstrate your commitment to diversity and inclusion in your interactions with the recruitment team. Ofgem values an inclusive approach, so sharing examples of how you've championed diversity in previous roles can resonate well with their ethos.
We think you need these skills to ace Operations Analyst (Audit)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Operations Analyst (Audit) position. Tailor your application to highlight how your skills and experiences align with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any experience you have with data analysis, stakeholder engagement, or project management. Use specific examples that demonstrate your ability to handle large data sets and your commitment to consumer protection and Net Zero goals.
Showcase Your Passion: Express your interest in the energy sector and your enthusiasm for Ofgem's mission in your application. Mention any relevant projects or initiatives you've been involved in that relate to renewable energy or consumer protection.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Ofgem
✨Show Your Passion for the Energy Sector
Make sure to express your genuine interest in the energy sector during the interview. Discuss any relevant experiences or knowledge you have about renewable energy, consumer protection, and Net Zero goals. This will demonstrate that you align with Ofgem's mission and values.
✨Highlight Your Data Skills
Since the role involves working with large data sets, be prepared to discuss your experience with data analysis and management. Share specific examples of how you've handled data in previous roles, including any calculations or reviews you've performed, to showcase your accuracy and attention to detail.
✨Emphasise Your Inclusive Approach
Ofgem values diversity and inclusion, so be ready to talk about how you champion these principles in your work. Provide examples of how you've supported diverse voices and fostered an inclusive environment in past roles, as this will resonate well with the interviewers.
✨Prepare for Stakeholder Engagement Scenarios
Given the importance of stakeholder engagement in this role, think of scenarios where you've successfully engaged with stakeholders or managed projects. Be ready to discuss your approach to communication and collaboration, as well as any challenges you faced and how you overcame them.