At a Glance
- Tasks: Lead Salesforce development and administration, ensuring performance and continuous improvement.
- Company: Join Ofgem, a key player in the UK's energy system.
- Benefits: Competitive salary, generous pension contributions, 30 days leave, and flexible working options.
- Other info: Dynamic role with opportunities for professional growth and a focus on sustainability.
- Why this job: Make a real impact on the UK's energy future while developing your career.
- Qualifications: Experience with Salesforce environments and strong leadership skills required.
The predicted salary is between 63443 - 63443 £ per year.
Successful candidates may be based in any of our office locations – Cardiff, Glasgow, or London.
- We especially welcome applicants from Cardiff and Glasgow. (20% hybrid, 1 day per week)
- Job summary
Across government, enterprise platforms such as Salesforce are central to delivering modern, user-focused and data-driven services.
As platforms scale and become embedded in core business processes, strong technical leadership is essential to ensure stability, performance and continuous improvement.
Ofgem plays a vital role in the UK’s energy system, protecting consumers and enabling a more secure, fair and sustainable energy future, and the effective operation of its core digital platforms is critical to delivering this mission.
Within the Digital, Data and Security Services directorate, we are expanding and maturing our Salesforce capability through the Salesforce Centre of Enablement (Co E).
This includes delivering complex, enterprise-scale solutions while ensuring that the platform remains resilient, secure and aligned with our organisational priorities.
Responsibilities
- Define and lead the technical strategy for Salesforce application development and administration across the organisation.
- Oversee the performance, stability and optimisation of Salesforce platforms, ensuring services meet enterprise standards for reliability, security and scalability.
- Lead development and administration teams, setting standards, building capability and driving continuous improvement.
- Provide technical assurance for configurations, integrations, release processes and automation pipelines.
- Manage supplier and systems integrator performance, ensuring delivery aligns with contractual, technical and quality expectations.
- Engage with senior stakeholders to align Salesforce services with business needs and strategic priorities.
- Drive continuous improvement through optimisation of platform capabilities, processes and tooling.
- Lead on architectural decisions and long- term platform evolution, ensuring alignment with enterprise architecture.
- Oversee service management processes, including incident, problem and change management, ensuring effective operation of live services.
- Support governance and compliance activities, ensuring adherence to organisational and regulatory standards.
Qualifications
- Relevant certifications such as
- Salesforce Certified App Builder, Advanced Administrator and Platform Developer II
(or willingness to obtain) are expected.
- Extensive experience managing and delivering complex Salesforce environments at enterprise scale.
- Proven experience leading both Salesforce development and administration teams.
- Strong knowledge of Salesforce architecture, integration, performance optimisation and governance.
- Experience managing suppliers and systems integrators, ensuring quality and accountability.
- The ability to engage and influence senior stakeholders across technical and business domains.
Person specification
- Deep operational expertise in managing complex Salesforce environments (Lead Criteria).
- Demonstrable experience managing a Salesforce Development team (Lead Criteria).
- Proven leadership in application operations or platform engineering.
- Demonstrable experience managing suppliers and technical risk.
- Demonstrable experience managing a Salesforce Administration team.
- Technical skills
- Presentation required. Full details will be supplied during the interview.
Benefits
Alongside your salary of £63,443, OFGEM contributes £18,379 towards you being a member of the Civil Service Defined Benefit Pension scheme.
You will also enjoy 30 days annual leave after 2 years, excellent training and development opportunities, hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours, family friendly policies and other benefits including clean and bright offices centrally located, engaged networks and teams, and the opportunity to contribute to our ambitious targets of establishing a Net Zero energy system by 2050.
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StudySmarter Expert Advice🤫
We think this is how you could land Principal Developer (Salesforce) in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Ofgem values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Ofgem might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Ofgem!
✨Direct Apply to Ofgem
Let's not forget to apply directly through the Ofgem website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Principal Developer (Salesforce) in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Ofgem.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Ofgem. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Ofgem
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
