At a Glance
- Tasks: Analyse data and business needs to drive impactful digital solutions.
- Company: Join Ofgem, a key player in the UK's energy transformation.
- Benefits: Competitive salary, generous pension, flexible working, and 30 days leave after 2 years.
- Other info: Collaborative culture with excellent career growth opportunities.
- Why this job: Be part of a vital mission for a sustainable energy future while developing your skills.
- Qualifications: Experience in digital, data, and agile environments; strong analytical skills.
The predicted salary is between 35232 - 35232 £ per year.
Across government, data and artificial intelligence are transforming how public services are designed and delivered. As organisations increasingly rely on data-driven insights and emerging technologies to support decision-making, skilled Business Analysts play a critical role in ensuring that digital, data and AI initiatives deliver meaningful outcomes and genuine value. Ofgem plays a vital role in the UK’s energy system, protecting consumers and enabling a more secure, fair and sustainable energy future. As we accelerate the transition to Net Zero, we are investing in our digital, data and AI capabilities to strengthen regulation, improve operational effectiveness and support better outcomes for consumers.
The Digital, Data and Security Services (DDSS) directorate will transform the organisation’s digital, data and AI capabilities through a significant portfolio of Digital, Data and AI initiatives. DDSS is helping Ofgem modernise services, improve decision-making and support the ambitions of the Ofgem Multiyear Strategy, as we enable a more secure, fair and sustainable energy future.
As a Digital Business Analyst (Data & AI Projects), you will play a key role in helping Ofgem realise the value of its digital, data and AI investments. Working across multidisciplinary teams, you will understand and analyse business needs, data challenges and operational processes to support the design and delivery of data-enabled products and services that improve outcomes for colleagues, consumers and the organisation. Acting as a bridge between business and technical stakeholders, you will help shape solutions that are aligned with user needs, organisational priorities, governance requirements and regulatory requirements. This is a highly collaborative role within a fast-paced and evolving environment, ideal for someone who enjoys solving problems, engaging with stakeholders and driving meaningful change through data and technology.
You will be responsible for:
- Undertaking research and analysis to understand how business areas operate, with a particular focus on data, processes, systems, people and technology.
- Ensuring new products, data services and process changes meet business needs and align with strategic objectives.
- Understanding and assessing the impact of business, policy, security, regulatory and governance constraints and their implications for data usage and service design.
- Working within architectural guidelines, data standards and governance frameworks to support the development of pragmatic and scalable solutions.
- Working with stakeholders to understand data-related challenges and opportunities and support the development of effective, user-centred solutions.
- Identifying, analysing and documenting business and user needs, translating them into clear, testable requirements.
- Collaborating with business and technical teams throughout discovery, design, development and testing activities.
- Using structured analysis techniques to support scoping, options analysis and decision making.
- Leading the business analysis for small to medium data-related projects and AI proof-of-concept initiatives.
- Supporting larger programmes by contributing analysis under guidance.
We are looking for:
- A collaborative, analytical and delivery-focused Business Analyst with experience working across digital, data and technology environments.
- Passion for using data and insight to solve business problems and support better decision-making.
- Confidence in engaging with stakeholders at all levels, building strong relationships and facilitating productive conversations between business and technical teams.
- Comfort in working across multiple initiatives and priorities, skilled in gathering requirements, analysing complex information and translating needs into clear, actionable outcomes.
- Experience in delivering business analysis within agile and multidisciplinary environments, able to assess opportunities, evaluate options and support the successful delivery of data-enabled products and services.
You will demonstrate:
- Proven experience working as a Business Analyst within digital, data and technology environments, supporting the delivery of data-enabled products, services or change initiatives.
- Experience applying Agile business analysis approaches, including iterative delivery, agile requirements techniques, prioritisation, and continuous improvement.
- BCS Practitioner Certificate or equivalent certification.
- Strong understanding of data concepts, including data quality, metadata, lineage, integration, data modelling and analytics and the ability to apply these concepts to improve business outcomes and decision-making.
- Experience analysing business processes, systems and data flows to identify opportunities for improvement, inform solution design and support evidence-based decision-making.
- Experience adapting business analysis approaches, outputs, and ways of working to align with different delivery methodologies, project contexts and team needs.
- Experience eliciting, reviewing and prioritising requirements, balancing business value, user needs with technical and operational constraints.
- Experience in building effective working relationships with key stakeholders.
- Experience working collaboratively within multidisciplinary teams to deliver successful digital, data and technology outcomes.
It would be beneficial if you also have experience with tools such as Jira, Confluence, Visio, BPMN, Miro or Trello. This is an opportunity to play an important role in enabling Ofgem's digital, data and AI transformation. You will help shape innovative solutions that support the organisation's strategic ambitions while contributing to a more sustainable energy future at a time when our work has never been more important.
Person specification:
- Proven ability as a Business Analyst working in Data projects, within digital, data and technology environments.
- Proven experience of applying agile approaches to Business Analysis.
- Strong understanding of data concepts and how they affect business outcomes.
- Proven experience co-ordinating and reviewing the prioritisation of requirements.
- Proven experience identifying key stakeholders, building relationships, and tailoring communications to the user audience.
- Awareness of cross-government data standards.
- Experience using tools like JIRA, Confluence, Visio, BPMN, Miro, or Trello to support analysis and collaboration.
Behaviours: Changing and Improving, Working Together, Delivering at Pace.
Technical skills: You will also be invited to a technical test. Full details will be included in the invitation to interview.
Alongside your salary of £35,232, OFGEM contributes £10,206 towards you being a member of the Civil Service Defined Benefit Pension scheme. Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; excellent training and development opportunities; the opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working, flexible working hours and family friendly policies.
This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.
Digital Business Analyst in London employer: Ofgem
Ofgem is an exceptional employer that prioritises innovation and collaboration, making it an ideal place for a Chief Technology Officer to thrive. With a strong commitment to employee development and a culture that embraces change, you will have the opportunity to lead transformative projects while working in a supportive environment that values your contributions. Located at the heart of the energy sector, Ofgem offers unique insights and the chance to make a meaningful impact on the digital landscape of the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Business Analyst in London
✨Get to Grips with Data Visualisation Tools
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✨Join Local Business Intelligence Meetups
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We think you need these skills to ace Digital Business Analyst in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Ofgem, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Ofgem
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Ofgem’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
