At a Glance
- Tasks: Lead the vision and strategy for Ofgem's Salesforce platform, driving product improvements.
- Company: Join Ofgem, a key player in the UK's energy system transformation.
- Benefits: Flexible hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Work in a dynamic environment with a focus on continuous improvement.
- Why this job: Make a real impact on user-focused digital services in a vital sector.
- Qualifications: Extensive experience with Salesforce, strong leadership, and strategic thinking skills.
The predicted salary is between 63000 - 77000 £ per year.
Successful candidates may be based in any of our office locations – Cardiff, Glasgow, or London.
- We especially welcome applicants from Cardiff and Glasgow. (20% hybrid, 1 day per week)
- Job summary
Across government, enterprise platforms such as Salesforce are central to delivering modern, user-focused and data-driven services.
As organisations increase their reliance on digital platforms to support critical business functions, effective product leadership is essential to ensure investment delivers measurable value, supports user needs and drives continuous improvement.
Ofgem plays a vital role in the UK's energy system, protecting consumers and enabling a more secure, fair and sustainable energy future, and the effective development of its digital platforms is critical to delivering this mission.
Ofgem is on an ambitious transformation journey.
Within the Digital, Data and Security Services (DDSS) directorate, we are expanding and maturing our Salesforce capability through the Salesforce Centre of Enablement (Co E).
This includes developing a strategic roadmap for Salesforce, enhancing customer and colleague experiences, and ensuring the platform delivers value across a complex and evolving organisation.
As a
Lead Product Manager (Salesforce) , you will be responsible for the vision, strategy and lifecycle management of Ofgem's Salesforce platform.
You will lead product planning and prioritisation, working closely with business stakeholders, delivery teams, architects and suppliers to ensure the platform evolves in line with user needs and organisational objectives.
This is a senior, high-impact leadership role requiring strong product management expertise, strategic thinking and the ability to influence across complex business and technology environments.
You will be responsible for
- Defining and leading the product vision, strategy and roadmap for Salesforce across the organisation.
- Owning the Salesforce product lifecycle, ensuring ongoing alignment with organisational priorities and user needs.
- Working with stakeholders across business and technology functions to identify, prioritise and deliver product improvements.
- Driving value-focused decision making through robust product governance, performance measurement and benefits realisation.
- Managing and balancing competing priorities across multiple workstreams, products and platform capabilities.
- Leading product planning activities, including roadmap development, backlog management and investment prioritisation.
- Collaborating with delivery teams to ensure successful implementation of product enhancements and platform developments.
- Building strong relationships with senior stakeholders, influencing decisions and securing support for strategic product initiatives.
- Managing product risks, dependencies and cross-programme impacts to ensure successful delivery.
- Driving continuous improvement through user feedback, service performance data and market insight.
- Supporting the development of product management capability across the Salesforce Centre of Enablement.
- Representing Salesforce product interests within governance forums and strategic decision-making groups.
Person specification
- Extensive experience leading enterprise-scale Salesforce implementations, including multi-cloud and complex integrations.
- (Lead Criteria)
- Proven ownership of enterprise-level product and platform roadmaps.
- (Lead Criteria)
- Proven ability to manage cross-programme dependencies and delivery governance.
- Strong leadership and line management experience.
- Knowledge of Agile at scale, Dev Ops, and CI/CD for Salesforce.
- Financial and commercial acumen, including supplier management.
- Holds or can obtain the following certifications or equivalent within 6 months:
- Certified Product Manager (CPM) or equivalent
- Salesforce certifications - Administrator and Platform App Builder.
- Prior experience of public sector or cross-government product management, with knowledge of assurance frameworks and governance.
- Knowledge of data governance and security frameworks.
- Familiarity with enterprise architecture and integration patterns.
- Behaviours
- We'll assess you against these behaviours during the selection process:
- Seeing the Big Picture
- Making Effective Decisions
- Communicating and Influencing
- Technical skills
- We'll assess you against these technical skills during the selection process:
- You will be asked to prepare a presentation. Full details of the presentation will be included in the invitation to interview.
- #J-18808-Ljbffr
Lead Product Manager (Salesforce) employer: Ofgem
Ofgem is an exceptional employer that prioritises a collaborative and inclusive work culture, empowering employees to tackle complex regulatory challenges in the energy sector. With a strong focus on professional development and support, staff are encouraged to grow their skills while contributing to impactful government energy programmes. Located in the UK, Ofgem offers a unique opportunity to be part of a mission-driven organisation dedicated to fairness and effectiveness in energy regulation.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Product Manager (Salesforce)
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Ofgem!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Ofgem would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Ofgem through your school's career services!
We think you need these skills to ace Lead Product Manager (Salesforce)
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Lead Product Manager (Salesforce), let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Lead Product Manager (Salesforce) position at Ofgem. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Ofgem
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
