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- Tasks: You'll analyse and respond to information requests, collaborating with colleagues across the organisation.
- Company: Ofgem is the independent energy regulator for Great Britain, focused on protecting consumers and promoting a net-zero energy system.
- Benefits: Enjoy hybrid working, 30 days annual leave after 2 years, and excellent training opportunities.
- Why this job: Join a mission-driven team making a real impact on energy sustainability while developing your skills.
- Qualifications: Strong analytical skills and knowledge of EIR, SAR, and FOI legislation are essential.
- Other info: Flexible working hours and a supportive environment await you at Ofgem.
The predicted salary is between 28800 - 43200 £ per year.
Engagement Analyst, Information Requests
Join to apply for the Engagement Analyst, Information Requests role at Ofgem
Engagement Analyst, Information Requests
Join to apply for the Engagement Analyst, Information Requests role at Ofgem
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Successful candidates may be based in any of our office locations – Cardiff, Glasgow, or London, especially welcoming applications from people based in the Cardiff and Glasgow.
Hybrid working – on average, currently one day per week in the office, or approximately 20% of the month.
Ofgem is Great Britain’s independent energy regulator. Our primary responsibility is to protect energy consumers, especially the most vulnerable, while at the same time working with government, industry and consumer groups to deliver a clean, more affordable and secure net-zero energy system at the lowest cost to consumers, and drive economic growth.
Delivery and Schemes is the delivery arm of Ofgem, and within that sits Strategy & Business Operations which is a multi-disciplinary portfolio providing specialised business governance and expertise to ensure the safe and effective operation of Delivery & Schemes. If you choose to be part of our team you can expect plenty of opportunity to develop your knowledge and experience, with the professional support you need to reach your full potential.
In this role you will work across our environmental schemes when responding to information requests from a variety of sources. You will liaise with colleagues across the organisation to support you in formulating thorough, accurate and timely responses. This could include presenting information to senior colleagues or lawyers so that they can advise and contribute on complex or sensitive matters. Interpreting and applying relevant legislation and regulations such as Environmental Information Regulations (EIR), Subject Access Requests (SAR), Freedom of Information Act (FOI), Data Protection Act 2018, UK GDPR, Privacy Policies and legal advice will be an important part of your role.
It’s important that you already have excellent analytical skills and a keen eye for detail, ideally supported by knowledge of EIR, SAR and FOI legislation. You should be well-organised so that you can adapt to a shifting workload within a team environment while taking personal initiative for moving things forward to meet regular statutory deadlines. Good communication skills will help to ensure that the responses you prepare are easy to interpret, accessible and use clear language.
Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.
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Engagement Analyst, Information Requests employer: Ofgem
Contact Detail:
Ofgem Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engagement Analyst, Information Requests
✨Tip Number 1
Familiarise yourself with the Environmental Information Regulations (EIR), Subject Access Requests (SAR), and Freedom of Information Act (FOI). Understanding these regulations will not only help you in the role but also demonstrate your commitment and knowledge during interviews.
✨Tip Number 2
Network with current or former employees at Ofgem, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for interviews.
✨Tip Number 3
Practice your analytical skills by working on case studies or scenarios related to energy regulation. This will help you articulate your thought process and problem-solving abilities during the interview.
✨Tip Number 4
Prepare to discuss how you would handle shifting workloads and tight deadlines. Ofgem values well-organised candidates who can adapt quickly, so having examples ready will showcase your ability to thrive in a dynamic environment.
We think you need these skills to ace Engagement Analyst, Information Requests
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Engagement Analyst position. Familiarise yourself with the key tasks such as responding to information requests and interpreting relevant legislation like EIR, SAR, and FOI.
Tailor Your CV: Customise your CV to highlight your analytical skills and attention to detail. Include any relevant experience with environmental regulations or data protection laws, as well as examples of how you've successfully managed shifting workloads.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills. Explain why you're interested in the role at Ofgem and how your background aligns with their mission to protect energy consumers and contribute to a net-zero energy system.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that your responses are clear and accessible, reflecting the communication style expected in the role.
How to prepare for a job interview at Ofgem
✨Understand the Legislation
Familiarise yourself with key legislation such as the Environmental Information Regulations (EIR), Subject Access Requests (SAR), and the Freedom of Information Act (FOI). Being able to discuss these topics confidently will demonstrate your preparedness and understanding of the role.
✨Showcase Your Analytical Skills
Prepare examples that highlight your analytical skills and attention to detail. Discuss specific instances where you successfully interpreted complex information or data, as this is crucial for the Engagement Analyst position.
✨Communicate Clearly
Practice explaining complex concepts in simple terms. Since you'll be preparing responses for various stakeholders, showcasing your ability to communicate clearly and effectively will be essential during the interview.
✨Demonstrate Adaptability
Be ready to discuss how you've managed shifting workloads in previous roles. Ofgem values well-organised candidates who can adapt to changing priorities, so share examples that illustrate your flexibility and initiative.
