At a Glance
- Tasks: Monitor and investigate data protection events, ensuring compliance and supporting governance processes.
- Company: Join Ofgem, a key player in the UK's energy system transformation.
- Benefits: Competitive salary, generous pension scheme, 30 days leave, and flexible working options.
- Other info: Dynamic role with excellent training opportunities and a chance to work in a collaborative environment.
- Why this job: Make a real impact on data protection while contributing to a sustainable energy future.
- Qualifications: Experience in data protection, compliance, or cyber security; strong analytical skills required.
The predicted salary is between 35232 - 35232 £ per year.
Successful candidates may be based in any of our office locations – London, Cardiff or Glasgow. We especially welcome applicants from Cardiff and Glasgow. (20% hybrid, 1 day per week)
Across government, the effective protection of data is critical to maintaining public trust, ensuring compliance with legislation and enabling the responsible use of digital technologies. As organisations increasingly rely on data and digital platforms, strong data protection monitoring and compliance capability is essential to identifying risks, managing incidents and supporting robust governance. Ofgem plays a vital role in the UK’s energy system, protecting consumers and enabling a more secure, fair and sustainable energy future, and safeguarding information is fundamental to this mission.
Ofgem is on an ambitious transformation journey. Within the Digital, Data and Security Services (DDSS) directorate, we are strengthening our approach to data protection, security monitoring and compliance. This includes enhancing our ability to detect and respond to data-related incidents, support regulatory obligations and ensure that data is handled responsibly across the organisation.
You will play a key role in supporting the organisation’s data protection and security capabilities. You will monitor and investigate data protection events, contribute to governance processes and support the handling of incidents, freedom of information requests and e-discovery activities. You will work closely with cyber security, legal and operational teams to ensure that risks are identified, managed and appropriately mitigated.
This is a hands-on role within a complex and regulated environment, requiring strong analytical capability, attention to detail and an understanding of data protection principles. You will contribute to maintaining compliance while supporting continuous improvement in how Ofgem manages and protects information.
You will be responsible for:
- Monitoring and analysing data protection events and alerts, identifying potential incidents and ensuring appropriate investigation, escalation and response.
- Supporting the delivery of data protection governance activities, including reviewing and contributing to Data Protection Impact Assessments (DPIAs) and privacy risk assessments.
- Providing advice on data protection risks and helping stakeholders implement effective mitigation measures.
- Supporting incident management processes, including responding to alerts, maintaining logs and escalating issues in line with defined procedures.
- Assisting with Freedom of Information (FOI) requests and e-discovery activities, ensuring data protection considerations are appropriately applied.
- Monitoring the health and performance of security tools and supporting basic troubleshooting, escalating issues where required.
- Contributing to assurance activities and supporting compliance with frameworks such as the Cyber Assessment Framework (CAF).
- Working collaboratively with stakeholders across legal, security and delivery teams to ensure effective handling of data protection matters.
- Supporting continuous improvement through analysis, reporting and the refinement of monitoring and response processes.
We are looking for:
A detail-oriented and analytical professional who can operate effectively within a data protection and security environment. You will bring an understanding of data protection principles, alongside the ability to monitor, analyse and respond to incidents within a structured governance framework.
You may come from a data protection, cyber security or compliance background, but you will demonstrate:
- Experience in data protection incident management, monitoring or compliance activities.
- Understanding of data protection legislation, including GDPR and Freedom of Information requirements.
- Experience working with monitoring tools, security systems or data leak prevention technologies.
- The ability to assess risks and contribute to mitigation and governance processes.
- Strong communication skills, with the ability to engage both technical and non-technical stakeholders.
- A recognised certification such as GDPR/Data Protection Foundation is expected.
- Experience delivering awareness or training activities, and working in government or regulated environments, would be beneficial.
This is an opportunity to play a key role in supporting Ofgem’s approach to data protection and compliance. You will help ensure that information is managed securely and responsibly, contributing to a trusted and resilient organisation in an increasingly complex data environment.
Person specification:
- Experience of defining Data Protection incident management, incident investigation and response policy and/or incident management and investigation processes, procedures and systems (Lead Criteria).
- Experience in documented principles and guidelines for Data Protection incident management, incident investigation and response activities (Lead Criteria).
- Experience in using Data Leak Prevention tooling.
- Knowledge of Security Operations.
- Knowledge of Data Protections, Freedom of Information and Cyber Security Regulations.
- Certified Data Protection Foundation (GDPR).
- Experience of delivering security education and awareness training.
Behaviours:
- Changing and Improving
- Communicating and Influencing
- Managing a Quality Service
Technical skills:
You will also be asked to prepare a presentation. Full details of the presentation will be included in the invitation to interview.
Alongside your salary of £35,232, OFGEM contributes £10,206 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Ofgem can offer you a comprehensive and competitive benefits package which includes 30 days annual leave after 2 years; excellent training and development opportunities; the opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review); flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.
