At a Glance
- Tasks: Lead IT service delivery and enhance service quality for users.
- Company: Join Ofgem, a leader in digital, data, and security services.
- Benefits: Enjoy competitive salary, hybrid work, and training allowances.
- Other info: Dynamic role with opportunities for continuous improvement and career growth.
- Why this job: Make a real impact on IT services while enjoying flexible hours.
- Qualifications: Proven experience in IT service management and strong leadership skills.
The predicted salary is between 50000 - 60000 £ per year.
Ofgem is seeking a Senior IT Service Manager to ensure the delivery and continuous improvement of IT services within the Digital, Data and Security Services directorate.
The successful candidate will be responsible for setting service strategy and improving service quality.
Key responsibilities include leading service delivery, managing supplier relationships, and ensuring high levels of user satisfaction.
The role offers a competitive salary, hybrid working arrangements, and excellent benefits including training allowances.
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We think you need these skills to ace Senior IT Service Manager - Hybrid, Flexible Hours in Cardiff
Service Delivery Management
Supplier Relationship Management
User Satisfaction Improvement
IT Service Strategy Development
Continuous Improvement
Stakeholder Engagement
Problem-Solving Skills
