Senior IT Service Manager – Govt Digital Transformation in Cardiff

Senior IT Service Manager – Govt Digital Transformation in Cardiff

Cardiff Full-Time 50000 - 52800 Β£ / year (est.) No working from home possible
Ofgem

At a Glance

  • Tasks: Lead IT service delivery and improve services in a multi-supplier environment.
  • Company: Join Ofgem, a key player in government digital transformation.
  • Benefits: Competitive salary, flexible working, and opportunities for professional growth.
  • Other info: Dynamic role with the chance to shape the future of digital services.
  • Why this job: Make a real difference in government IT services and drive impactful change.
  • Qualifications: Experience in IT service management and strong problem-solving skills.

The predicted salary is between 50000 - 52800 Β£ per year.

Ofgem is recruiting a Senior IT Service Manager to oversee the delivery and continuous improvement of IT services across a multi-supplier environment.

You will set service strategy, oversee performance, and act as a senior escalation point to resolve complex issues while ensuring alignment with ITIL-based practices.

You will manage supplier relationships, drive improvements, and lead governance forums to deliver reliable, efficient services in a complex government setting.

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Senior IT Service Manager – Govt Digital Transformation in Cardiff employer: Ofgem

Ofgem is an exceptional employer that prioritises innovation and collaboration, making it an ideal place for a Chief Technology Officer to thrive. With a strong commitment to employee development and a culture that embraces change, you will have the opportunity to lead transformative projects while working in a supportive environment that values your contributions. Located at the heart of the energy sector, Ofgem offers unique insights and the chance to make a meaningful impact on the digital landscape of the industry.

Ofgem

Contact Details:

Ofgem Recruitment Team

We think you need these skills to ace Senior IT Service Manager – Govt Digital Transformation in Cardiff

ITIL
Service Strategy Development
Performance Management
Complex Issue Resolution
Supplier Relationship Management
Governance Leadership
Continuous Improvement