At a Glance
- Tasks: Provide expert IT support and mentor colleagues in a dynamic environment.
- Company: Ofgem, a leading organisation in digital, data, and security services.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: 1-year fixed-term contract with potential for career advancement.
- Why this job: Join a team making a real difference in IT service delivery.
- Qualifications: Experience in IT support, particularly with AD, Exchange, Windows 11, and Microsoft 365.
The predicted salary is between 31500 - 38500 £ per year.
Ofgem, across its UK offices in Cardiff, Glasgow or London, is seeking a Senior Service Desk Analyst to join the Digital, Data and Security Services directorate.
The role is 60% hybrid with on-site support three days a week and a 1-year fixed-term contract.
You will provide expert 1st/2nd line IT support for AD/Exchange/Windows 11 and Microsoft 365, mentor colleagues and ensure operational readiness for new services while delivering excellent customer service.
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Senior IT Service Desk Specialist - Hybrid, Multi-Site in Cardiff employer: Ofgem
Ofgem is an exceptional employer that prioritises innovation and collaboration, making it an ideal place for a Chief Technology Officer to thrive. With a strong commitment to employee development and a culture that embraces change, you will have the opportunity to lead transformative projects while working in a supportive environment that values your contributions. Located at the heart of the energy sector, Ofgem offers unique insights and the chance to make a meaningful impact on the digital landscape of the industry.
