Overview
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Organisation: Ofgem
Locations: Cardiff, Glasgow or London.
Application Deadline: 27 days remaining.
Responsibilities
- Leading Ofgem’s core technology and platform agenda, including platform engineering, systems engineering, networks, firewalls, architecture, and the technology foundations that support regulatory and delivery services.
- Providing technical leadership for major transformation programmes, including the deployment of Workday across finance and HR, while supporting the continued development of Salesforce and improved CRM capability.
- Building and developing the technology team by improving capability, culture, coordination, processes and accountability within a team that has been through significant change.
- Leading the Technical Design Authority and setting architectural standards, ensuring Ofgem’s technology blueprint and roadmap are fit for the future and that cloud capability is used more effectively.
- Managing demand, prioritisation and stakeholder expectations, recognising that the team cannot deliver everything and will need efficient governance, sequencing and influence across the business.
- Controlling the spread of shadow IT by working intelligently and actively with stakeholders, negotiating effectively, improving confidence in central technology, and preventing further uncontrolled technology adoption.
- Working across government, including with the Department for Energy Security and Net Zero, GDS, cross‑government CTO groups and the Pipeline Assurance Group, ensuring Ofgem remains connected to wider government technology direction.
- Managing suppliers and systems integrators effectively, bringing clarity, coordination and commercial grip in a small but complex organisation.
- Looking ahead over the next three to five years, considering how emerging technology, including AI, can support more effective, efficient and resilient services across Ofgem.
Person Specification
Essential Criteria
- Demonstrate a track record of thought leadership in emerging technologies—such as AI, data platforms, cybersecurity, or cloud‑native solutions (Lead Criteria).
- Demonstrate leading the professionalisation of technology teams by developing processes, embedding modern ways of working, to ensure an organisation has the specialist frameworks and skills it needs (Lead Criteria).
- Demonstrate leading the evolution and delivery of the existing comprehensive technology strategy and roadmap that aligns with an organisation’s short‑term needs and long‑term aspirations, including influencing the business towards common corporate platforms.
- Strong ability to influence non‑technical stakeholders: ability to translate technology strategy for non‑technical business leaders, and gain buy‑in.
- Cross‑government engagement includes representing Ofgem in government CTO/technology forums.
- Demonstrate making technology decisions that balance cost, functionality and capability, guiding funding decisions and ensuring investments deliver long‑term value.
- Demonstrate identifying emerging trends in technology, data and cybersecurity, and evaluating their relevance and potential impact on an organisation and guiding informed decision‑making across technical and non‑technical stakeholders.
- Provide strong commercial and supplier management across system integrators including Salesforce delivery partners and smaller specialist suppliers.
- Demonstrate leading complex technology transformation initiatives.
- Government or wider public‑sector experience would be helpful. This can be either through a role in Gov/PS, or by working closely with the sector.
Behaviours
- Leadership
- Communicating and Influencing
- Managing a Quality Service
- Delivering at Pace
Technical skills
- You will be asked to conduct a presentation during your interview. Details of the presentation will be included in the invitation to interview.
Benefits
Alongside your salary of £81,000, OFGEM contributes £23,465 towards you being a member of the Civil Service Defined Benefit Pension scheme. Ofgem can offer you a comprehensive and competitive benefits package which includes SCS1 holiday entitlement; excellent training and development opportunities; the opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. The package also includes clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050.
Apply Before
Apply before 11:55 pm on Monday 27th July 2026
