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- Tasks: Manage daily helpdesk operations and ensure top-notch service for clients.
- Company: Leading maintenance company with a focus on quality service.
- Benefits: Competitive salary, paid holidays, pension schemes, and flexible benefits.
- Why this job: Join a dynamic team and make a difference in customer service.
- Qualifications: Excellent communication skills and previous customer service experience preferred.
- Other info: Part-time role with flexible hours and growth opportunities.
The predicted salary is between 13 - 16 £ per hour.
A leading maintenance company is seeking a part-time Customer Service Advisor to join their repairs and maintenance team. The role involves managing daily operations of the helpdesk, ensuring quality service delivery while liaising with clients and operational teams.
The successful candidate will possess excellent customer service and communication skills, with experience in a similar role preferred.
Competitive salary and a comprehensive benefits program are offered, including paid holidays, pension schemes, and flexible benefits.
Hospital Repairs Helpdesk Advisor (Part-Time) in Pennington employer: Offsite Studios Ltd.
Contact Detail:
Offsite Studios Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospital Repairs Helpdesk Advisor (Part-Time) in Pennington
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get that chance to chat with potential employers, make sure you can confidently explain why you're the perfect fit for the role. Keep it concise and focus on your customer service skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the position. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate and find the right role for you.
We think you need these skills to ace Hospital Repairs Helpdesk Advisor (Part-Time) in Pennington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can bring value to our repairs and maintenance team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're the perfect fit for the Hospital Repairs Helpdesk Advisor role and how your past experiences align with what we’re looking for.
Show Off Your Communication Skills: Since this role involves liaising with clients and teams, make sure your application reflects your strong communication skills. Use clear and concise language to demonstrate your ability to convey information effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Offsite Studios Ltd.
✨Know the Company Inside Out
Before your interview, take some time to research the maintenance company. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since this role is all about customer service, prepare examples from your past experiences where you successfully handled customer queries or complaints. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your communication skills.
✨Familiarise Yourself with Helpdesk Operations
Brush up on common helpdesk software and tools that are used in the industry. If you have experience with any specific systems, be ready to discuss how you've used them to improve service delivery. This shows that you’re proactive and ready to hit the ground running.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask your interviewers. Inquire about the team dynamics, the challenges they face in the helpdesk, or how success is measured in this role. This demonstrates your enthusiasm and helps you gauge if the company is the right fit for you.
