At a Glance
- Tasks: Join our team to deliver exceptional customer service and support in a fast-paced print hub.
- Company: Officeworks, a leading retail brand focused on innovation and community.
- Benefits: Enjoy flexible hours, generous discounts, and access to exclusive perks.
- Other info: Great career growth opportunities and a commitment to diversity and inclusion.
- Why this job: Be part of a supportive culture where your contributions make a real difference.
- Qualifications: Customer-focused attitude and willingness to work in a team environment.
The predicted salary is between 12 - 15 € per hour.
About us
At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. We’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about making a difference.
About the role
- Our North Rocks Print Hub has a vision to enhance and drive our Print & Create products and services for the ultimate customer experience.
- Non customer facing role.
- We only operate Monday to Friday.
- We are a print and design production facility not a store.
- Looking for good availability.
- Previous production, design or print experience/training/studies is desirable.
Our team members are our customer service specialists. You will work together with the team to ensure great customer service is always delivered. You will provide expert advice to customers in the broad range of products and services and operate as a proud Officeworks brand ambassador.
About you
- You are a customer focused individual, who is passionate about service and customer experience.
- You enjoy being around people and working in a team.
- You like being busy in a fast-paced environment.
- You enjoy taking responsibility and delivering on your commitments.
- You take pride in delivering a great customer experience.
- You're flexible with your availability, being able to work a variety of hours across weekdays and weekends to meet our customers' needs.
Our culture
If you’re searching for an organisation that’s truly committed to its people, where you can thrive in a culture of togetherness, then join Officeworks and let’s make bigger things happen – for all of us!
We celebrate our teams’ uniqueness by offering genuine team member benefits to the Officeworks family:
- We’re all about giving you the flexibility you need to keep things balanced to suit your individual needs.
- Enjoy generous discounts across Officeworks, Geeks2U, Bunnings, Kmart, Target and the wider Wesfarmers brands.
- Access to our Officeworks benefits program for exclusive discounts and perks across entertainment, travel, lifestyle, and health.
- Our Growing Families Policy supports team members during the exciting and challenging times of expanding their family.
- We prioritise safety, mental health and wellbeing, offering access to our Employee Assistance Program (EAP) as well as other ongoing programs.
- Our Flexible Public Holidays Policy supports those who observe cultural or religious holidays different from the standard public holidays in Australia.
- Take advantage of outstanding learning and development programs to support your career growth.
- Explore fantastic career opportunities across the broader Wesfarmers Group.
At Officeworks, we operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for our team. We encourage applications from all candidates of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), people with disabilities, and the LGBTQI+ community.
Team Member - Casual employer: Officeworks
At Officeworks, we pride ourselves on being an exceptional employer that values our team members and fosters a culture of inclusivity and support. With flexible working arrangements, generous discounts across various brands, and a strong focus on employee wellbeing and development, we empower our staff to thrive both personally and professionally. Join us at our North Rocks Print Hub, where you can contribute to an innovative environment while enjoying the benefits of a collaborative and rewarding workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member - Casual
✨Tip Number 1
Get to know the company culture! Before your interview, check out Officeworks' social media and website. This will help you understand their values and how you can fit in as a team member.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering great experiences, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories!
✨Tip Number 3
Be flexible with your availability! Officeworks values team members who can adapt to different shifts. Highlight your willingness to work various hours during your chat with them.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Officeworks family and making bigger things happen together!
We think you need these skills to ace Team Member - Casual
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love helping customers! Share any experiences where you've gone above and beyond to make someone's day better. We want to see that spark in your words!
Highlight Teamwork Skills:Since we’re all about working together, make sure to mention your teamwork experience. Tell us about times when you collaborated with others to achieve a goal or solve a problem. We value team players who can contribute to our vibrant culture!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate applications that are easy to read and get straight to the heart of what makes you a great fit for our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts!
How to prepare for a job interview at Officeworks
✨Know the Company Culture
Before your interview, take some time to understand Officeworks' culture and values. They’re all about teamwork, customer service, and making a difference. Show that you resonate with these values by sharing examples from your past experiences where you’ve worked well in a team or provided excellent customer service.
✨Highlight Relevant Experience
If you have any previous experience in production, design, or print, make sure to bring it up during the interview. Even if it’s not directly related, think of ways to connect your skills to the role. This will demonstrate your ability to adapt and contribute to the team effectively.
✨Show Your Flexibility
Since the role requires good availability across weekdays and weekends, be prepared to discuss your schedule openly. Highlight your willingness to work varied hours and how you can meet the needs of the customers. This shows that you’re committed to being a reliable team member.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, what a typical day looks like, or how they support career growth. This not only shows your interest in the role but also helps you gauge if it’s the right fit for you.
