At a Glance
- Tasks: Connect with customers and provide tailored solutions in a fast-paced retail environment.
- Company: Join Officeworks, a vibrant team dedicated to making a difference in the community.
- Benefits: Enjoy flexible hours, generous discounts, and access to exclusive perks.
- Other info: Opportunities for career growth and development within a diverse team.
- Why this job: Be part of a supportive culture where your contributions truly matter.
- Qualifications: Passion for customer service and teamwork; flexibility in availability is key.
The predicted salary is between 9.9 - 12.1 £ per hour.
About us
At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. We’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box.
About the role
Do you enjoy connecting with customers and offering tailored solutions that make a real difference? Are you a natural problem-solver who thrives on helping others? Our Officeworks Preston store is looking for energetic and motivated team members to join our teams working across the store including in replenishment, technology, print and create and customer service in a variety of casual or 3-month fixed term contract roles from approx. November until early Feb 2027. These roles require flexibility across a range of operating hours on weekdays and weekends.
As a valued member of our team, you won’t just be helping customers, you’ll be delivering exceptional service by truly understanding their needs and providing expert advice across our wide range of products and services. You'll be a trusted advisor, a solutions-based seller, and a proud brand ambassador who takes pride in every customer interaction.
Our Store Team Members are:
- Customer Champions: We’re passionate about delivering outstanding service.
- Solutions-Driven: With a proactive mindset, we guide our customers every step of the way.
- Product Experts: Our team has strong knowledge across our full range of products and services.
- Curious Listeners: We ask the right questions to get to know each customer’s unique needs.
- Team Players: We back each other up and communicate openly.
- Positive and Eager to Grow: We’re always ready to take on new challenges and grow together.
About you
You are a customer focused individual, who is passionate about service and customer experience. Alongside this:
- You enjoy being around people and working in a team.
- You like being busy in a fast-paced environment.
- You enjoy taking responsibility and delivering on your commitments.
- You take pride in delivering a great customer experience.
- You're flexible with your availability, being able to work a variety of hours across weekdays and weekends.
Our culture
If you’re searching for an organisation that’s truly committed to its people, where you can thrive in a culture of togetherness, then join Officeworks and let’s make bigger things happen – for all of us!
We celebrate our teams’ uniqueness by offering genuine team member benefits to the Officeworks family:
- We’re all about giving you the flexibility you need to keep things balanced.
- Enjoy generous discounts across Officeworks and other brands.
- Access to our Officeworks benefits program for exclusive discounts and perks.
- Our Growing Families Policy supports team members during the exciting times of expanding their family.
- We prioritise safety, mental health and wellbeing, offering access to our Employee Assistance Program (EAP).
- Our Flexible Public Holidays Policy supports those who observe cultural or religious holidays.
- Take advantage of outstanding learning and development programs to support your career growth.
- Explore fantastic career opportunities across the broader Wesfarmers Group.
At Officeworks, we operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for our team. We encourage applications from all candidates of all ages, cultures, people with disabilities, and the LGBTQI+ community.
Interested in applying?
As part of the recruitment process, you will be required to complete an online assessment comprising of game based assessments and video interview questions. This will take approximately 20 minutes and will need to be completed within 48 hours of submitting your application.
Peak Trade Team Members - Casual & Fixed Term (Preston) employer: Officeworks
At Officeworks, we believe in creating a vibrant and inclusive workplace where our Retail Department Leaders can thrive. Located in Liverpool, our team enjoys a supportive culture that prioritises personal growth, flexibility, and well-being, alongside generous discounts and benefits across the Wesfarmers brands. Join us to lead a passionate team, inspire exceptional customer experiences, and be part of a community that celebrates diversity and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Peak Trade Team Members - Casual & Fixed Term (Preston)
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Peak Trade Team Members - Casual & Fixed Term (Preston)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Officeworks:Don’t forget to personalise your application for Officeworks! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Officeworks
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Officeworks offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Officeworks and contribute positively during your temporary stint.
