At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive store performance.
- Company: Join Officeworks, a fast-paced and innovative retail leader with a focus on community.
- Benefits: Enjoy flexible work hours, generous discounts, and access to exclusive perks and development programs.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
- Why this job: Make a real impact in retail leadership while fostering a positive team culture.
- Qualifications: Proven experience leading large teams and a passion for customer service.
The predicted salary is between 30000 - 40000 € per year.
About us
At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. We’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about making a difference.
About the role
Lead. Inspire. Deliver.
We’re on the hunt for a dynamic Store Business Manager to take charge of our Carlton and make a real impact. If you’re passionate about people, thrive in a fast-paced retail environment, and know how to balance commercial performance with a positive team culture, this is your next big move. You will role model what success looks like, setting the standard for customer excellence, fostering a positive collaborative workplace that drives accountability, strong engagement, and delivery of overall store performance and a customer focused sales culture.
As a Store Business Manager, you will:
- Lead and motivate a large team to deliver exceptional customer experiences every day
- Coach and develop your people, building capability and future leaders
- Drive safety and wellbeing as a non-negotiable priority
- Own overall store performance, maximise sales, margin, and driving profitability growth while managing expenses and commercial success
- Champion operational excellence, ensuring compliance and high standards across the board
- Connect day-to-day operations with big-picture strategy.
About you
You’re a proven, hands-on leader with experience guiding large, high-performing teams. Customer obsession and people empowerment are at the heart of everything you do. You’re a coach, a sales powerhouse, and a strategic thinker who spots opportunities others miss and turns them into results.
In addition, you will have:
- A background leading large retail teams (30+ minimum)
- Strong leadership and motivational skills with a people-first mindset
- Commercial acumen with experience managing KPIs, budgets, and P&L
- Flexibility to work across our span of hours
- A passion for creating a safe, positive, and high-performing culture
- Strong ability to translate business strategy into a message that is easy to understand for your team and deliver
Ready to lead from the front and deliver results that matter? Apply now and take the next step in your retail leadership career!
Our culture
If you’re searching for an organisation that’s truly committed to its people, where you can thrive in a culture of togetherness, then join Officeworks and let’s make bigger things happen – for all of us!
We celebrate our teams’ uniqueness by offering genuine team member benefits to the Officeworks family:
- We’re all about giving you the flexibility you need to keep things balanced to suit your individual needs.
- Enjoy generous discounts across Officeworks, Geeks2U, Bunnings, Kmart, Target and the wider Wesfarmers brands.
- Access to our Officeworks benefits program for exclusive discounts and perks across entertainment, travel, lifestyle, and health.
- Our Growing Families Policy supports team members during the exciting and challenging times of expanding their family.
- We prioritise safety, mental health and wellbeing, offering access to our Employee Assistance Program (EAP) as well as other ongoing programs.
- Our Flexible Public Holidays Policy supports those who observe cultural or religious holidays different from the standard public holidays in Australia.
- Take advantage of outstanding learning and development programs to support your career growth.
- Explore fantastic career opportunities across the broader Wesfarmers Group.
At Officeworks, we operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for our team. We encourage applications from all candidates of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), people with disabilities, and the LGBTQI+ community.
Store Business Manager in Carlton employer: Officeworks
At Officeworks, we pride ourselves on being an exceptional employer that values our team members and fosters a culture of collaboration and innovation. As a Store Business Manager in Carlton, you will benefit from generous discounts, flexible working arrangements, and comprehensive support for your personal and professional growth. Join us to lead a passionate team, drive customer excellence, and make a meaningful impact in a vibrant retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Store Business Manager in Carlton
✨Tip Number 1
Get to know the company culture before your interview. Dive into their social media, website, and any recent news. This way, you can tailor your answers to show how you fit right in with their vibe.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or solved a problem. Be ready to share these during your chat to showcase your hands-on experience.
✨Tip Number 3
Don’t just talk about numbers; connect them to real-life impacts. When discussing KPIs or sales figures, explain how your actions made a difference to the team or customer experience.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Officeworks family and making bigger things happen!
We think you need these skills to ace Store Business Manager in Carlton
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for retail and leadership shine through. We want to see how you connect with our mission of delivering exceptional customer experiences and fostering a positive team culture.
Be Specific:Use specific examples from your past experiences to demonstrate your leadership skills and commercial acumen. We love seeing how you've driven results in previous roles, so don’t hold back on the details!
Tailor Your Application:Make sure to tailor your application to the Store Business Manager role. Highlight your experience with large teams and how you’ve successfully balanced performance with a people-first approach. This will show us you’re the right fit!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Let’s make bigger things happen together!
How to prepare for a job interview at Officeworks
✨Know Your Numbers
As a Store Business Manager, you'll need to demonstrate your commercial acumen. Brush up on key performance indicators (KPIs), budgets, and P&L statements relevant to retail. Be ready to discuss how you've maximised sales and managed expenses in previous roles.
✨Showcase Your Leadership Style
Prepare to share specific examples of how you've led large teams in the past. Highlight your people-first mindset and how you've motivated your team to deliver exceptional customer experiences. Think about times when you’ve coached someone to success or fostered a positive workplace culture.
✨Connect Strategy with Execution
Officeworks values leaders who can translate big-picture strategies into actionable steps. Be prepared to discuss how you've successfully aligned day-to-day operations with broader business goals. Use examples that illustrate your ability to communicate complex ideas simply and effectively.
✨Emphasise Safety and Wellbeing
Safety and wellbeing are non-negotiable priorities for Officeworks. Be ready to talk about how you've championed these values in your previous roles. Share any initiatives you've implemented to create a safe and positive work environment, and how you’ve supported your team's mental health.
