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For Companies At a Glance
- Tasks: Join our team to connect with customers and provide tailored tech solutions.
- Company: Officeworks is a leading retailer focused on innovation, service, and community impact.
- Benefits: Enjoy flexible working arrangements, generous discounts, and ongoing training opportunities.
- Why this job: Be part of a supportive culture that values your uniqueness and encourages growth.
- Qualifications: No specific qualifications required; just bring your passion for tech and customer service.
- Other info: Complete a fun online assessment as part of the application process.
The predicted salary is between 24000 - 36000 £ per year.
Location: Morley, Western Australia, AU
About us
At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. We’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We’re about teaching a customer something new and supporting the community. We’re about making a difference.
About the role
Tech enthusiast? Gadget lover? If you get excited about the latest and greatest in tech, then this might be the role for you! Do you enjoy connecting with customers and offering tailored solutions that make a real difference? Are you a natural problem-solver who thrives on helping others? Our Officeworks Morley and Midland stores are looking for energetic and motivated full-time team members to join.
As a valued member of our team, you won’t just be helping customers, you’ll be delivering exceptional service by truly understanding their needs and providing expert advice across our wide range of products and services. You’ll be a trusted advisor, a solutions-based seller, and a proud brand ambassador who takes pride in every customer interaction. This role is a full-time permanent opportunity working 5 consecutive days per week (38hrs) on a rotating roster from Monday to Sunday including evenings and weekends.
About you
- Customer Champions: We’re passionate about delivering outstanding service. Taking the time to understand our customers and offering personalised solutions that truly make a difference.
- Solutions-Driven: With a proactive mindset, we guide our customers every step of the way. Making sure they walk out with the right product that fits their needs perfectly.
- Product Experts: We know our stuff! Our team has strong knowledge across our full range of products and services, so we can offer smart, practical advice every time.
- Curious Listeners: We don’t just sell, we ask the right questions to get to know each customer’s unique needs, ensuring they feel heard and valued.
- Team Players: We back each other up, communicate openly, and wear our blues with pride. Teamwork is how we get things done.
- Positive and Eager to Grow: With a can-do attitude and a willingness to learn, we’re always ready to take on new challenges and grow together.
When it comes to supporting our customers with the latest technology, our passionate sales team are here to provide expert knowledge and advice to help you find the right solution to suit your needs.
What’s in it for you?
Bring your passion, curiosity, and customer-first mindset and we’ll take care of the rest. We’ll arm you with the latest product knowledge and insights into the newest trends, so you’ll always feel confident helping customers find exactly what they need; by supporting you, we support our customers to Make Bigger Things Happen!
Our culture
It’s all in a day’s work when you’re part of the Officeworks community – where you’re not defined by who you are, but what you can do. We celebrate our teams’ uniqueness by offering an inclusive, diverse, and supportive environment, flexible working arrangements to best support your individual needs, a key focus on wellbeing and safety, generous discounts at Officeworks, Geeks 2 U, Bunnings, Kmart and Target, ongoing training and development opportunities to progress your career, and an industry leading Growing Families policy.
At Officeworks, we operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for everyone. We actively encourage applications from all candidates, including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people with disabilities.
Interested in applying?
As part of the recruitment process, you will be required to complete an online assessment comprising of game based assessments and video interview questions. This will take approximately 20 minutes and will need to be completed within 48 hours of submitting your application. Once you’ve completed it, you’ll receive a personalised insight report which will tell you a little bit more about yourself.
Technology Team Member - Permanent employer: Officeworks Ltd
Contact Detail:
Officeworks Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technology Team Member - Permanent
✨Tip Number 1
Familiarise yourself with the latest technology trends and products. Being knowledgeable about the gadgets and tech solutions available will help you stand out as a product expert during your interactions with customers.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family. Role-playing different scenarios can help you become more comfortable in understanding customer needs and providing tailored solutions.
✨Tip Number 3
Show your enthusiasm for technology and customer service in your conversations. Whether it's in networking events or casual meet-ups, expressing your passion can make a lasting impression on potential employers.
✨Tip Number 4
Prepare for the online assessment by familiarising yourself with game-based assessments. Practising similar games can help you feel more at ease and perform better when it comes time to complete the assessment.
We think you need these skills to ace Technology Team Member - Permanent
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Officeworks is looking for in a Technology Team Member. Highlight your passion for technology and customer service in your application.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the role. Emphasise your customer service experience, problem-solving abilities, and any technical knowledge you possess.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for technology and your commitment to providing excellent customer service. Use specific examples from your past experiences to demonstrate how you meet the qualities they are looking for.
Prepare for Online Assessments: Once you submit your application, be ready to complete the online assessment. Familiarise yourself with game-based assessments and practice answering video interview questions to present yourself confidently.
How to prepare for a job interview at Officeworks Ltd
✨Show Your Passion for Technology
Make sure to express your enthusiasm for technology during the interview. Share examples of how you stay updated with the latest gadgets and trends, and discuss any personal projects or experiences that showcase your tech-savvy nature.
✨Demonstrate Customer-Centric Thinking
Prepare to discuss how you approach customer interactions. Highlight your ability to listen actively and ask the right questions to understand their needs. Use specific examples from past experiences where you provided tailored solutions.
✨Emphasise Teamwork and Collaboration
Since teamwork is crucial in this role, be ready to share instances where you successfully collaborated with others. Talk about how you support your colleagues and contribute to a positive team environment.
✨Prepare for the Online Assessment
Don't forget to complete the online assessment promptly after applying. Familiarise yourself with game-based assessments and video interview questions. Practising these types of questions can help you feel more confident and prepared.
