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For Companies At a Glance
- Tasks: Connect with customers and provide tailored tech solutions in a fast-paced environment.
- Company: Join Officeworks, a leading retailer with a vibrant team culture.
- Benefits: Enjoy flexible hours, discounts, and career growth opportunities.
- Why this job: Be part of a team that makes a real difference in customers' lives.
- Qualifications: Passion for technology and strong customer service skills.
- Other info: Inclusive workplace celebrating diversity and supporting personal growth.
The predicted salary is between 28800 - 43200 £ per year.
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Location:
Morley, Western Australia, AU
About us
At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.
Fast paced. Innovative. Inspiring. With close to 10,000 team members and a national footprint of more than 173 retail stores Australia wide – we’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We’re about teaching a customer something new and supporting the community. We’re about making a difference.
About the role
Tech enthusiast? Gadget lover? If you get excited about the latest and greatest in tech, then this might be the role for you!
Do you enjoy connecting with customers and offering tailored solutions that make a real difference? Are you a natural problem-solver who thrives on helping others? Our Officeworks stores in Warana & Maroochydore are looking for energetic and motivated full-time team members to join.
As a valued member of our team, you won’t just be helping customers, you’ll be delivering exceptional service by truly understanding their needs and providing expert advice across our wide range of products and services. You\\\’ll be a trusted advisor, a solutions-based seller, and a proud brand ambassador who takes pride in every customer interaction.
This role is a full-time permanent opportunity working 5 consecutive days per week (38hrs) on a rotating roster from Monday to Sunday including evenings and weekends.
About you
Our Technology Store Team Members are:
- Customer Champions: We’re passionate about delivering outstanding service. Taking the time to understand our customers and offering personalised solutions that truly make a difference.
- Solutions-Driven: With a proactive mindset, we guide our customers every step of the way. Making sure they walk out with the right product that fits their needs perfectly.
- Product Experts: We know our stuff! Our team has strong knowledge across our full range of products and services, so we can offer smart, practical advice every time.
- Curious Listeners: We don’t just sell, we ask the right questions to get to know each customer’s unique needs, ensuring they feel heard and valued.
- Team Players: We back each other up, communicate openly, and wear our blues with pride. Teamwork is how we get things done.
- Positive and Eager to Grow: With a can-do attitude and a willingness to learn, we’re always ready to take on new challenges and grow together.
When it comes to supporting our customers with the latest technology, our passionate sales team are here to provide expert knowledge and advice to help you find the right solution to suit your needs.
What’s in it for you?
Bring your passion, curiosity, and customer-first mindset and we’ll take care of the rest. We’ll arm you with the latest product knowledge and insights into the newest trends, so you’ll always feel confident helping customers find exactly what they need; by supporting you, we support our customers to Make Bigger Things Happen!
Our culture
If you’re searching for an organisation that’s truly committed to its people, where you can thrive in a culture of togetherness, then join Officeworks and let’s make bigger things happen – for all of us! We celebrate our teams’ uniqueness by offering genuine team member benefits to the Officeworks family:
- We’re all about giving you the flexibility you need to keep things balanced to suit your individual needs.
- Enjoy generous discounts across Officeworks, Geeks2U, Bunnings, Kmart, Target and the wider Wesfarmers brands.
- Access to our Officeworks benefits program for exclusive discounts and perks across entertainment, travel, lifestyle, and health.
- Our Growing Families Policy supports team members during the exciting and challenging times of expanding their family
- We prioritise safety, mental health and wellbeing, offering access to our Employee Assistance Program (EAP) as well as other ongoing programs
- Our Flexible Public Holidays Policy supports those who observe cultural or religious holidays different from the standard public holidays in Australia
- Take advantage of outstanding learning and development programs to support your career growth
- Explore fantastic career opportunities across the broader Wesfarmers Group
At Officeworks, we operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for our team. We encourage applications from all candidates of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), people with disabilities, and the LGBTQI+ community.
Interested in applying?
As part of the recruitment process, you will be required to complete an online assessment comprising of game based assessments and video interview questions. This will take approximately 20 minutes and will need to be completed within 48 hours of submitting your application. Once you\\\’ve completed it, you’ll receive a personalised insight report which will tell you a little bit more about yourself.
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Technology Team Member - Full-Time - Permanent employer: Officeworks Ltd
Contact Detail:
Officeworks Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technology Team Member - Full-Time - Permanent
✨Tip Number 1
Get to know the company! Before your interview, dive into Officeworks' values and culture. This way, you can show how your passion for tech and customer service aligns perfectly with their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on showcasing your problem-solving skills and how you can be a customer champion.
✨Tip Number 3
Be yourself! Authenticity goes a long way. Share your genuine enthusiasm for technology and how you love helping customers find the right solutions. Let your personality shine!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest roles and updates directly from us at Officeworks.
We think you need these skills to ace Technology Team Member - Full-Time - Permanent
Some tips for your application 🫡
Show Your Passion for Tech: When writing your application, let your love for technology shine through! Share specific examples of how you've engaged with tech products or helped others with their tech needs. We want to see that spark!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. Mention your customer service experience and problem-solving abilities, as these are key to being a successful team member with us.
Be Yourself: Don’t be afraid to let your personality come through in your application. We value authenticity and want to know who you are beyond your qualifications. A bit of humour or a personal touch can go a long way!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This ensures your application gets to the right people quickly, and you'll be one step closer to joining our awesome team!
How to prepare for a job interview at Officeworks Ltd
✨Know Your Tech Stuff
Brush up on the latest gadgets and technology trends before your interview. Being able to discuss recent innovations or popular products will show your passion for tech and help you connect with the interviewers.
✨Customer-Centric Mindset
Prepare examples of how you've provided exceptional customer service in the past. Think about times when you went above and beyond to solve a problem or tailored a solution to meet a customer's needs. This will demonstrate that you embody the customer champion spirit they’re looking for.
✨Ask Insightful Questions
During the interview, don’t hesitate to ask questions about the team culture or how they support their employees' growth. This shows that you’re genuinely interested in being part of their community and are eager to learn and grow.
✨Show Your Team Spirit
Be ready to discuss your experiences working in teams. Highlight how you’ve collaborated with others to achieve goals, as teamwork is a key value for this role. Sharing specific examples will illustrate that you’re a team player who can contribute positively to their environment.
