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- Tasks: Join our team to deliver exceptional customer service and support across various departments.
- Company: Officeworks, a leading retail store with a focus on community and innovation.
- Benefits: Enjoy flexible hours, generous discounts, and access to exclusive perks.
- Why this job: Be part of a vibrant team that values your contributions and supports your growth.
- Qualifications: Passion for customer service and ability to work in a fast-paced environment.
- Other info: Opportunities for career advancement within the broader Wesfarmers Group.
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Title: Team Member – Peak Trade – Casual
Location:
Southport, Queensland, AU
About us
At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.
Fast paced. Innovative. Inspiring. With close to 10,000 team members and a national footprint of more than 173 retail stores Australia wide – we’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We’re about teaching a customer something new and supporting the community. We’re about making a difference.
About the role
Our Officeworks Southport store is hiring! We are seeking passionate casual team members to join us across a number of departments including replenishment, point of sale and customer service.
Our team members are our customer service specialists. You will work together with the team to ensure great customer service is always delivered. You will provide expert advice to customers in the broad range of products and services and operate as a proud Officeworks brand ambassador.
This role requires flexibility across a range of operating hours including weekdays, weekday evenings and weekends. There are opportunities to work across various Officeworks locations and progress your career
About you
You are a customer focused individual, who is passionate about service and customer experience. Alongside this:
- You enjoy being around people and working in a team
- You like being busy in a fast-paced environment
- You enjoy taking responsibility and delivering on your commitments
- You take pride in delivering a great customer experience
- You\’re flexible with your availability, being able to work a variety of hours across weekdays and weekends to meet our customers\’ needs
Our culture
If you’re searching for an organisation that’s truly committed to its people, where you can thrive in a culture of togetherness, then join Officeworks and let’s make bigger things happen – for all of us! We celebrate our teams’ uniqueness by offering genuine team member benefits to the Officeworks family:
- We’re all about giving you the flexibility you need to keep things balanced to suit your individual needs.
- Enjoy generous discounts across Officeworks, Geeks2U, Bunnings, Kmart, Target and the wider Wesfarmers brands.
- Access to our Officeworks benefits program for exclusive discounts and perks across entertainment, travel, lifestyle, and health.
- Our Growing Families Policy supports team members during the exciting and challenging times of expanding their family
- We prioritise safety, mental health and wellbeing, offering access to our Employee Assistance Program (EAP) as well as other ongoing programs
- Our Flexible Public Holidays Policy supports those who observe cultural or religious holidays different from the standard public holidays in Australia
- Take advantage of outstanding learning and development programs to support your career growth
- Explore fantastic career opportunities across the broader Wesfarmers Group
At Officeworks, we operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for our team. We encourage applications from all candidates of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), people with disabilities, and the LGBTQI+ community.
Interested in applying?
As part of the recruitment process, you will be required to complete an online assessment comprising of game based assessments and video interview questions. This will take approximately 20 minutes and will need to be completed within 48 hours of submitting your application. Once you\’ve completed it, you’ll receive a personalised insight report which will tell you a little bit more about yourself.
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Team Member - Peak Trade - Casual employer: Officeworks Ltd
Contact Detail:
Officeworks Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Peak Trade - Casual
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Officeworks. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their culture.
✨Tip Number 2
Practice makes perfect! Try out some common interview questions with a mate or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine in front of the hiring team.
✨Tip Number 3
Show your personality! Officeworks is all about teamwork and customer service, so don’t be afraid to let your friendly side show. Share stories that highlight your experience in fast-paced environments and how you’ve made customers smile.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from us at Officeworks.
We think you need these skills to ace Team Member - Peak Trade - Casual
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your passion for customer service and teamwork.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention any past roles where you’ve delivered great customer service or worked in a fast-paced environment – it’ll make you stand out!
Follow Instructions: Pay close attention to the application instructions. Completing the online assessment and video interview within the specified time frame is crucial. It shows us that you can follow through on commitments!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Officeworks Ltd
✨Know the Company
Before your interview, take some time to research Officeworks. Understand their values, mission, and what makes them unique in the retail space. This will help you align your answers with their culture and show that you're genuinely interested in being part of their team.
✨Show Your Customer Service Skills
As a Team Member, customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Think about how you can demonstrate your passion for helping others and creating great experiences during the interview.
✨Be Ready for Flexibility Questions
Since the role requires flexibility in working hours, be prepared to discuss your availability. Highlight your willingness to work various shifts, including weekends and evenings, and share any previous experiences where you've adapted to changing schedules.
✨Practice Common Interview Questions
Familiarise yourself with common interview questions, especially those related to teamwork and fast-paced environments. Practising your responses will help you feel more confident and articulate during the actual interview, making it easier to showcase your personality and fit for the role.
