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- Tasks: Join our team to deliver exceptional customer service and support across various departments.
- Company: Officeworks is a leading retailer in Australia, focused on innovation and community impact.
- Benefits: Enjoy flexible hours, generous discounts, and access to exclusive perks and development programs.
- Why this job: Be part of a supportive culture that values teamwork and personal growth while making a difference.
- Qualifications: Customer-focused attitude, team player, and flexibility in availability are essential.
- Other info: Complete a fun online assessment as part of the application process.
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Title: Team Member – Part-Time – Permanent
Location:
Croydon, South Australia, AU
About us
At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.
Fast paced. Innovative. Inspiring. With close to 10,000 team members and a national footprint of more than 173 retail stores Australia wide – we’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We’re about teaching a customer something new and supporting the community. We’re about making a difference.
About the role
Our Officeworks Croydonstore is hiring! We are seeking passionate part-timeteam members to join us across a number of departments including replenishment, technology and customer service.
Our team members are our customer service specialists. You will work together with the team to ensure great customer service is always delivered. You will provide expert advice to customers in the broad range of products and services and operate as a proud Officeworks brand ambassador.
This role requires flexibility across a range of operating hours on weekdays and weekends. There are opportunities towork across various Officeworks locations and progress your career.
The current availability Requirements are: flexibility required 7am-6pm
About you
You are a customer focused individual, who is passionate about service and customer experience. Alongside this:
- You enjoy being around people and working in a team
- You like being busy in a fast-paced environment
- You enjoy taking responsibility and delivering on your commitments
- You take pride in delivering a great customer experience
- You\’re flexible with your availability, being able to work a variety of hours across weekdays and weekends to meet our customers\’ needs
Our culture
If you’re searching for an organisation that’s truly committed to its people, where you can thrive in a culture of togetherness, then join Officeworks and let’s make bigger things happen – for all of us! We celebrate our teams’ uniqueness by offering genuine team member benefits to the Officeworks family:
- We’re all about giving you the flexibility you need to keep things balanced to suit your individual needs.
- Enjoy generous discounts across Officeworks, Geeks2U, Bunnings, Kmart, Target and the wider Wesfarmers brands.
- Access to our Officeworks benefits program for exclusive discounts and perks across entertainment, travel, lifestyle, and health.
- Our Growing Families Policy supports team members during the exciting and challenging times of expanding their family
- We prioritise safety, mental health and wellbeing, offering access to our Employee Assistance Program (EAP) as well as other ongoing programs
- OurFlexible Public Holidays Policy supports those who observe cultural or religious holidays different from the standard public holidays in Australia
- Take advantage of outstanding learning and development programs to support your career growth
- Explore fantastic career opportunities across the broader Wesfarmers Group
At Officeworks, we operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for our team. We encourage applications from all candidates of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), people with disabilities, and the LGBTQI+ community.
Interested in applying?
As part of the recruitment process, you will be required to complete an online assessment comprising of game based assessments and video interview questions. This will take approximately 20 minutes and will need to be completed within 48 hours of submitting your application. Once you\’ve completed it, you’ll receive a personalised insight report which will tell you a little bit more about yourself.
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Team Member - Part-Time - Permanent employer: Officeworks Ltd
Contact Detail:
Officeworks Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Part-Time - Permanent
✨Tip Number 1
Familiarise yourself with Officeworks' values and culture. Understanding what they stand for will help you align your responses during the video interview and show that you're a good fit for their team.
✨Tip Number 2
Prepare to demonstrate your customer service skills in the online assessment. Think of examples from your past experiences where you provided excellent service or resolved customer issues effectively.
✨Tip Number 3
Be ready to discuss your flexibility in working hours. Since the role requires availability across various times, showing that you can adapt to different schedules will make you a more attractive candidate.
✨Tip Number 4
Research common interview questions related to teamwork and fast-paced environments. Being prepared to share how you thrive in such settings will highlight your suitability for the role.
We think you need these skills to ace Team Member - Part-Time - Permanent
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Team Member position. Tailor your application to highlight how your skills and experiences align with what Officeworks is looking for.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for customer service and teamwork. Mention specific examples from your past experiences that demonstrate your ability to thrive in a fast-paced environment and deliver excellent customer experiences.
Prepare for Online Assessments: Familiarise yourself with the online assessment process, which includes game-based assessments and video interview questions. Practice answering common interview questions and think about how you can showcase your personality and skills effectively.
Follow Up: After submitting your application, consider sending a brief follow-up email to express your continued interest in the position. This shows initiative and enthusiasm, which are qualities that Officeworks values in its team members.
How to prepare for a job interview at Officeworks Ltd
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with the role's focus on customer experience.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, be prepared to discuss how you work well with others. Highlight any previous experiences where you collaborated effectively with colleagues to achieve a common goal.
✨Be Flexible and Adaptable
The job requires flexibility in working hours, so be ready to talk about your availability and willingness to adapt to different shifts. Mention any past roles where you successfully managed changing schedules or responsibilities.
✨Prepare for the Online Assessment
Before the interview, complete the online assessment promptly. Familiarise yourself with the game-based assessments and video interview questions, as they are part of the recruitment process. This will help you feel more confident and prepared.
