OfficeRnD is seeking a Director of Customer Experience to own Customer Success for the Flex product line, responsible for retention, team performance, and post-sale customer outcomes. This permanent leadership role will initially manage the CS M and Strategic Account Director teams during transitional periods, with a shift toward leadership and operating model optimization.
The role is hybrid with 2 days in the office per week and requires oversight of a distributed team across multiple regions,
#J-18808-Ljbffr
Director, AI-Driven Customer Success & Retention employer: OfficeRnD
At OfficeRnD, we pride ourselves on being an exceptional employer that values flexibility and work-life balance, offering 25 days of paid time off to recharge. Our vibrant work culture fosters collaboration and innovation, providing ample opportunities for professional growth within the SaaS industry. Join us in a supportive environment where your contributions directly impact our customers' success and the scalability of our platform.
