At a Glance
- Tasks: Lead and optimise multiple coffee shops to maximise profits and enhance customer experience.
- Company: Join SOHO Coffee shops Ltd, a vibrant and community-focused brand.
- Benefits: Competitive salary, career development, and a supportive team culture.
- Other info: Opportunity to shape a positive company culture and drive sales growth.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: 2 years of multi-site management experience in food retail and strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
Job Description
Reports To: Head of Operations
Purpose: To provide SOHO Coffee shops Ltd with implementation, monitoring and review of a retail operation that maximises net retail profit.
Principal Accountabilities:
- Development of net profit across the entire store’s operation.
- Driving sales and controlling cost across all stores using weekly and monthly P&L’s and agreed commercial targets.
- Recruit, develop, and train our team to make a positive impact in all areas.
- Responsible for maximising each store's relationships with centre managers and influential neighbours to the gain of sales and net profit.
- Maintain and sponsor a positive and respectful company culture to build motivated teams and faithful individuals at all levels.
- Develop and maintain a strong customer service culture as a point of difference on the high street.
- Take a leading role in building positive sales management with the store teams – coaching and empowering everyone.
- Review & audit Food Safety regulations, in all locations. Drive and review actions to improve.
- Review & audit operational standards, cash controls, margins, & GP, in all locations. Drive and review actions to improve.
- Ensure the correct response to the production of the weekly trading information and the monthly management accounts. Drive and review actions to improve.
- Audit and review Health & Safety compliance.
- Audit and review Fire Safety compliance.
- Oversee & guide disciplinary process, to ensure legal compliance and protect company reputation.
Key Skills & Experience:
- Evidence of leadership and management skills.
- 2 years’ experience in a similar role – multi-site management in food retail is a prerequisite.
- Excellent communication skills – good control of English language; able to communicate well both orally and in writing. Confident presentation skills.
- Commercial – must be able to demonstrate a commercial aptitude – be able to read a budget; demonstrate experience in target delivery; demonstrate a thorough level of understanding of the term gross profit and what factors affect the achievement of gross profit.
- Good IT skills. Able to utilise Microsoft Outlook, Excel, Word, and PowerPoint.
- Aptitude for developing and implementing business strategies.
- Full driving licence.
Area Manager Southwest in Cheltenham employer: OFFICE
SOHO Coffee shops Ltd is an exceptional employer that prioritises the growth and development of its team members while fostering a positive and respectful company culture. With a focus on maximising net retail profit, employees are empowered through comprehensive training and support, ensuring they thrive in a dynamic environment. Located in the vibrant Southwest, this role offers unique opportunities to engage with local communities and build lasting relationships, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Area Manager Southwest in Cheltenham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join relevant groups on social media, and don’t be shy to reach out to current employees at SOHO Coffee shops Ltd. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Understand what makes SOHO Coffee shops tick and think about how your experience aligns with their goals. This will help you stand out as someone who’s not just looking for any job, but is genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! You never know when you might meet someone who could help you land that Area Manager role. Have a clear and concise summary of your experience and what you bring to the table ready to go. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about wanting to join the team at SOHO Coffee shops Ltd. So, get your application in and let’s make it happen!
We think you need these skills to ace Area Manager Southwest in Cheltenham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Area Manager role. Highlight your experience in multi-site management and any achievements that demonstrate your leadership skills. We want to see how you can drive sales and improve profit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've developed teams or improved customer service in previous positions. We love a good story!
Show Off Your Commercial Acumen:Since this role requires a strong understanding of commercial operations, make sure to include any relevant experience with budgets, P&L statements, or gross profit analysis. We want to know how you can contribute to our bottom line!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter family!
How to prepare for a job interview at OFFICE
✨Know Your Numbers
As an Area Operations Manager, you'll need to demonstrate your understanding of P&L statements and gross profit. Brush up on your financial knowledge and be ready to discuss how you've driven sales and controlled costs in previous roles.
✨Showcase Your Leadership Skills
This role requires strong leadership and management skills. Prepare examples of how you've successfully recruited, developed, and trained teams in the past. Highlight any specific instances where your leadership made a positive impact on team performance.
✨Communicate Clearly
Excellent communication is key for this position. Practice articulating your thoughts clearly and confidently. Be prepared to discuss how you've effectively communicated with team members and external stakeholders to build relationships and drive sales.
✨Demonstrate Your Commercial Acumen
You’ll need to show that you understand commercial strategies. Think of examples where you've implemented business strategies that improved profitability. Be ready to discuss how you analyse market trends and customer feedback to enhance operations.
