Senior CRM & Lifecycle Strategist

Senior CRM & Lifecycle Strategist

Full-Time 36900 - 45100 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead exciting CRM campaigns and optimise customer journeys for a leading fashion retailer.
  • Company: Join Office Shoes, a dynamic brand in the fashion industry.
  • Benefits: Enjoy competitive pay, creative freedom, and opportunities for professional growth.
  • Other info: Collaborative environment with a focus on innovation and customer satisfaction.
  • Why this job: Make a real impact on customer engagement and drive performance in a vibrant team.
  • Qualifications: 2+ years in CRM, experience with ESPs or CDPs, and strong organisational skills.

The predicted salary is between 36900 - 45100 Β£ per year.

Office Shoes is seeking a Senior CRM Coordinator to own end-to-end lifecycle campaigns, including build, QA, optimisation and reporting of BAU journeys. You will collaborate with CRM, Creative, Ecommerce and Insights to deliver customer-focused activity and identify opportunities to improve performance, templates and processes.

The role requires at least 2 years in CRM within fashion/retail, experience with ESPs or CDPs (Bloomreach, Ometria, Klaviyo, Braze), strong organisation and copywriting.

Senior CRM & Lifecycle Strategist employer: Office Shoes

At Office Shoes, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Greater London. Our commitment to employee growth is evident through tailored development programmes and opportunities to lead impactful projects, making this a rewarding environment for those passionate about footwear technology and quality. Join us to be part of a team that values creativity and excellence while enjoying the vibrant lifestyle that London has to offer.

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Contact Details:

Office Shoes Recruitment Team

We think you need these skills to ace Senior CRM & Lifecycle Strategist

CRM Strategy
Lifecycle Campaign Management
Quality Assurance (QA)
Campaign Optimisation
Reporting and Analytics
Collaboration Skills
Customer-Focused Activity