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- Tasks: Support retail operations, manage communications, and drive efficiency across stores.
- Company: Join a dynamic retail team focused on innovation and collaboration.
- Benefits: Gain valuable experience, competitive pay, and opportunities for personal growth.
- Why this job: Be part of a team that influences store success and enhances customer experiences.
- Qualifications: Basic understanding of retail operations and proficiency in Microsoft Office.
- Other info: Exciting projects and a chance to make a real impact in the retail world.
The predicted salary is between 24000 - 36000 £ per year.
To provide support to the Retail Operations Manager and Senior Retail Operations & Risk Manager to ensure the department works effectively to drive profit, improve efficiencies & reduce workload in stores and head office; continually striving to improve communication & cohesive working across the business. Be able to undertake a variety of projects to support the retail department and quickly assess the effects of changing circumstances and how to effectively manage this change. Help to develop strategies that influence stores/other departments with minimal effect, but maximum output. To have the ability to work independently and process ideas and roll out updates for the benefit of the company.
Responsibilities
- To manage general telephone enquiries & Retail Op’s inbox for information/advice requests from stores
- Daily monitoring of the store alarms
- Omnichannel reporting
- Administration of the Retail Stores database
- Assist with the creation and publishing of store/head office communications within given timescales
- Travel requests for stores and managing the costs within set budgets
- Collate the reporting of all store incentives and the payment of prizes in line with operational procedure
- Assist with the process and budget management of store stationery orders
- Contribute to projects that drive profit, improve efficiencies or reduce workload in store
- Contribute to the opening/closing of stores by organising travel/accommodation for the opening team and ordering consumables for store set up. Support on opening set up
- To communicate regularly with all head office departments and store and manage them appropriately; dealing with matters as they may arise in a professional, efficient and thorough manner
- To assist in the organization of area meetings
Additional Responsibilities
- Contributing to a safe working environment by being aware of, and adhering to, legislative and health and safety requirements of the workplace.
Accountability
- Uphold OFFICE’s reputation by being a great ambassador for the brand
- Bring ideas to management on how ongoing improvements can be achieved
Development of self and others
- Take ownership for own development and participate in a coaching and feedback culture
- Achieve agreed company objectives; attend training sessions, team meetings as requested
Qualifications
- Understanding of store operational procedures
- Working knowledge of Microsoft Office
- Good numeracy and literacy skills
Retail Operations Assistant employer: Office Shoes
Contact Detail:
Office Shoes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Operations Assistant
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and any news related to them. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Retail Operations Assistant role. You never know who might give you a golden nugget of advice!
✨Tip Number 3
Prepare for the interview by practising common questions related to retail operations. Think about how you can demonstrate your problem-solving skills and ability to manage change effectively. We want to see you shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to contribute to improving efficiencies and driving profit.
We think you need these skills to ace Retail Operations Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Retail Operations Assistant role. Highlight your relevant experience and skills that align with the job description, like your understanding of store operations and proficiency in Microsoft Office.
Showcase Your Communication Skills: Since communication is key in this role, give examples of how you've effectively communicated with teams or managed enquiries in the past. This will show us you can handle the responsibilities of managing the Retail Ops inbox and liaising with various departments.
Demonstrate Problem-Solving Abilities: We love candidates who can think on their feet! Share instances where you've successfully managed change or improved processes. This will help us see how you can contribute to driving profit and improving efficiencies in our retail operations.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Office Shoes
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Retail Operations Assistant role. Familiarise yourself with the responsibilities listed in the job description, such as managing enquiries and supporting various projects. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Communication Skills
Since the role involves regular communication with head office departments and stores, be prepared to discuss your experience in effective communication. Think of examples where you’ve successfully managed inquiries or collaborated with different teams, and be ready to share these during the interview.
✨Demonstrate Problem-Solving Abilities
The ability to assess changing circumstances and manage them effectively is key. Prepare to discuss specific situations where you’ve had to adapt quickly or solve problems in a retail environment. Highlight your thought process and the positive outcomes that resulted from your actions.
✨Bring Ideas for Improvement
The company values ongoing improvements, so come armed with ideas on how processes can be enhanced. Think about efficiencies you’ve implemented in past roles or suggestions that could benefit the retail department. This shows initiative and a proactive mindset, which they’ll appreciate.
