At a Glance
- Tasks: Shape the online customer journey and drive sales through engaging content and visual merchandising.
- Company: Join a dynamic team at OFFICE, a leading fashion retailer.
- Benefits: Gain valuable experience in ecommerce with opportunities for growth and creativity.
- Other info: Collaborate with diverse teams and enjoy a fast-paced, innovative work environment.
- Why this job: Make an impact on the customer experience while working with fashion trends.
- Qualifications: Experience in ecommerce or fashion retail, strong organisational skills, and a creative mindset.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a commercially focused and creatively driven Ecommerce Trading & Content Coordinator to join our Ecommerce team at our Old Street Head Office. In this exciting role, you’ll help shape the online customer journey across the OFFICE website, driving sales through engaging content, strong visual merchandising, and data‑led trading decisions. You’ll play a key role in the day‑to‑day trading and content management of the OFFICE website, ensuring products, campaigns, promotions and navigation are fully optimised to deliver the best possible customer experience and commercial performance.
Working closely with Creative, Buying, Marketing and Merchandising teams, you’ll own onsite updates, promotional execution, reporting and visual merchandising activity across the site.
What we are offering you:- Managing homepage updates, landing pages, banners and navigation changes across the OFFICE website
- Coordinating onsite content and campaign briefings through Trello
- Planning and executing weekly homepage refreshes alongside creative and buying teams
- Managing onsite visual merchandising using Attraqt/Fredhopper
- Optimising search, facets, redirects and customer journey functionality
- Supporting SEO updates, category creation and seasonal launches
- Monitoring daily trade performance and producing actionable reports
- Analysing customer behaviour using GA, Content Square, and onsite analytics tools
- Supporting promotional activity, trading initiatives and online campaigns
- Producing weekly competitor analysis across the UK and international markets
- Working collaboratively with Buying and Merchandising teams to maximise stock availability and sales opportunities
- Previous experience within ecommerce or fashion retail
- A strong visual merchandising eye and understanding of customer journey
- Excellent organisational and time management skills
- Commercial awareness with a proactive, analytical mindset
- Strong communication skills and a collaborative approach
- Confidence using Excel, Word and PowerPoint
- An awareness of current fashion and retail trends
- The ability to balance creativity with data‑driven decision making
OFFICE - Ecommerce Trading & Content Coordinator employer: Office Shoes
At OFFICE, we pride ourselves on being an excellent employer, offering a vibrant work culture that fosters creativity and collaboration. Located in the heart of Old Street, our team enjoys a dynamic environment where employee growth is encouraged through hands-on experience and cross-departmental collaboration. With a focus on innovation in ecommerce, we provide our staff with the tools and support needed to thrive, making it a rewarding place to build a career in fashion retail.
StudySmarter Expert Advice🤫
We think this is how you could land OFFICE - Ecommerce Trading & Content Coordinator
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Office Shoes are looking for when hiring for a OFFICE - Ecommerce Trading & Content Coordinator.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Office Shoes for the OFFICE - Ecommerce Trading & Content Coordinator, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Office Shoes as a OFFICE - Ecommerce Trading & Content Coordinator, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Office Shoes’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a OFFICE - Ecommerce Trading & Content Coordinator.
We think you need these skills to ace OFFICE - Ecommerce Trading & Content Coordinator
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Office Shoes, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Office Shoes's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Office Shoes. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Office Shoes
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Office Shoes uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Office Shoes. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
