At a Glance
- Tasks: Shape the online customer journey and drive sales through engaging content and visual merchandising.
- Company: Join a dynamic team at OFFICE, a leading fashion retailer.
- Benefits: Gain valuable experience in ecommerce with opportunities for growth and creativity.
- Other info: Collaborate with diverse teams and enjoy a fast-paced, innovative work environment.
- Why this job: Make an impact on the customer experience while working with fashion trends.
- Qualifications: Experience in ecommerce or fashion retail, strong organisational skills, and a creative mindset.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a commercially focused and creatively driven Ecommerce Trading & Content Coordinator to join our Ecommerce team at our Old Street Head Office. In this exciting role, you’ll help shape the online customer journey across the OFFICE website, driving sales through engaging content, strong visual merchandising, and data‑led trading decisions. You’ll play a key role in the day‑to‑day trading and content management of the OFFICE website, ensuring products, campaigns, promotions and navigation are fully optimised to deliver the best possible customer experience and commercial performance.
Working closely with Creative, Buying, Marketing and Merchandising teams, you’ll own onsite updates, promotional execution, reporting and visual merchandising activity across the site.
What we are offering you:
- Managing homepage updates, landing pages, banners and navigation changes across the OFFICE website
- Coordinating onsite content and campaign briefings through Trello
- Planning and executing weekly homepage refreshes alongside creative and buying teams
- Managing onsite visual merchandising using Attraqt/Fredhopper
- Optimising search, facets, redirects and customer journey functionality
- Supporting SEO updates, category creation and seasonal launches
- Monitoring daily trade performance and producing actionable reports
- Analysing customer behaviour using GA, Content Square, and onsite analytics tools
- Supporting promotional activity, trading initiatives and online campaigns
- Producing weekly competitor analysis across the UK and international markets
- Working collaboratively with Buying and Merchandising teams to maximise stock availability and sales opportunities
What we are looking for:
- Previous experience within ecommerce or fashion retail
- A strong visual merchandising eye and understanding of customer journey
- Excellent organisational and time management skills
- Commercial awareness with a proactive, analytical mindset
- Strong communication skills and a collaborative approach
- Confidence using Excel, Word and PowerPoint
- An awareness of current fashion and retail trends
- The ability to balance creativity with data‑driven decision making
OFFICE - Ecommerce Trading & Content Coordinator employer: Office Shoes
At Office Shoes, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Greater London. Our commitment to employee growth is evident through tailored development programmes and opportunities to lead impactful projects, making this a rewarding environment for those passionate about footwear technology and quality. Join us to be part of a team that values creativity and excellence while enjoying the vibrant lifestyle that London has to offer.
