At a Glance
- Tasks: Lead online trading performance and drive profitable growth for a top UK footwear retailer.
- Company: Join a leading footwear retailer with a focus on innovation and team collaboration.
- Benefits: Competitive salary, career development, and a dynamic work environment.
- Other info: Opportunity to develop your team and foster a culture of resilience and accountability.
- Why this job: Make a real impact on customer experience and brand performance in a fast-paced setting.
- Qualifications: 5+ years in online trading, strong people management, and commercial acumen required.
The predicted salary is between 60000 - 80000 € per year.
We are looking for a senior leadership professional to take end‑to‑end ownership of onsite trading performance across all digital touchpoints, accountable for driving profitable growth for a leading UK footwear retailer. The role offers commercial influence, leading a high‑performing team, and making decisions that impact revenue, customer experience and brand performance.
What we are offering you
- Online Trading, Sales & Forecasting
- Own and deliver online sales targets across all digital channels, re‑forecasting where required and clearly communicating risks and opportunities.
- Manage forecasting across web channels and develop actionable trading plans.
- Lead all online trading activity, ensuring promotional events, trade terms and business messaging are executed accurately.
- Support peak trading periods and major commercial events with robust planning, scenario modelling and post‑event analysis.
- Work closely with Buying, Merchandising, Marketing and Operations to align stock, messaging and execution.
- Onsite Experience, UX & CX
- Ensure the customer journey, UX and onsite merchandising are optimised to deliver commercial objectives without compromising brand integrity.
- Own the onsite trading and content calendar, balancing newness, storytelling and performance.
- Lead ongoing optimisation activity, including site walks, testing and performance‑led UX improvements.
- Ensure our online presence accurately reflects business priorities across all brands and customer touchpoints.
- Performance Reporting & Insight
- Own and develop onsite trading and performance reporting across all web channels.
- Use existing web tools and data to illustrate performance, actions taken and outcomes.
- Translate insight into clear trading actions and feed back learnings to wider business and brand partners.
- Maintain high standards of accuracy, consistency and commercial rigour in all reporting.
- People Leadership & Team Development
- Lead and manage a team of direct reports, setting clear expectations and accountability.
- Develop capability within the team, encouraging ownership, structured thinking and continuous improvement.
- Ensure the trading strategy is clearly broken down by channel and site to enable effective execution.
- Foster a culture of contribution, resilience and shared accountability.
What we are looking for
- Minimum 5 years’ experience in online trading within a fast‑paced digital retail or ecommerce environment, with a proven track record of managing onsite performance across multiple web channels.
- Demonstrated people‑management experience, including developing teams, setting clear expectations and taking ownership of performance outcomes.
- Strong commercial and numerical capability, confident in managing complex forecasts and using data to drive trading decisions.
- Experience in fashion retail, with a strong eye for detail and visual merchandising, and the ability to balance brand storytelling with commercial performance.
- Clear understanding of how UX and CX optimisation directly impact conversion, revenue and overall trading results.
- Advanced Excel skills, strong capability in Word and PowerPoint, and confidence using onsite analytics and web tools including a strong working knowledge of Google Analytics.
- Experience with VM tools and basic HTML, alongside excellent organisation, communication and time‑management skills.
Desirable Skills
- Experience with Fredhopper / Attraqt or similar tools, ContentSquare, SAP Hybris and/or Shopify, and a working knowledge of product lifecycle and supply chain processes.
Personal Attributes
- Takes ownership and responsibility for results, especially under challenging trading conditions.
- Comfortable working through complexity, pressure and routine, including peak periods.
- Thinks long‑term and understands that sustainable performance is built over time.
- Communicates clearly, factually and constructively with stakeholders.
- Motivated by building something meaningful rather than chasing short‑term wins.
Senior Ecommerce Trading Manager in London employer: Office Shoes
As a leading UK footwear retailer, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to excel. With a strong focus on professional development, we offer numerous growth opportunities and encourage innovative thinking within our high-performing teams. Our commitment to employee well-being is reflected in our supportive environment, where every team member's contribution is valued, making it an excellent place for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Ecommerce Trading Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the ecommerce space, especially those who work in footwear retail. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your past successes in online trading. Use data and visuals to demonstrate how you've driven sales and improved customer experience.
✨Tip Number 3
Ace the interview! Research the company’s recent trading performance and come prepared with insights on how you can contribute. Be ready to discuss your approach to managing teams and optimising UX.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Senior Ecommerce Trading Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Senior Ecommerce Trading Manager. Highlight your experience in online trading, team leadership, and any specific achievements that align with the job description. We want to see how you can drive profitable growth!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about ecommerce and how your skills can contribute to our team. Be sure to mention your experience with forecasting and performance reporting, as these are key for this role.
Showcase Your Data Skills:Since this role requires strong commercial and numerical capability, don’t shy away from showcasing your data skills. Mention any tools you’ve used, like Google Analytics or Excel, and how you've leveraged data to make impactful trading decisions.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Office Shoes
✨Know Your Numbers
As a Senior Ecommerce Trading Manager, you'll need to demonstrate your strong commercial and numerical capability. Brush up on key metrics related to online trading, such as conversion rates, average order value, and customer acquisition costs. Be ready to discuss how you've used data to drive trading decisions in your previous roles.
✨Showcase Your Leadership Skills
This role involves leading a high-performing team, so be prepared to share specific examples of how you've developed teams and set clear expectations. Highlight your experience in fostering a culture of accountability and resilience, and how you've navigated challenges in past positions.
✨Understand the Customer Journey
Make sure you can articulate how UX and CX optimisation impacts conversion and revenue. Prepare to discuss any past experiences where you've improved the customer journey or onsite merchandising to meet commercial objectives. This will show your understanding of the role's focus on enhancing customer experience.
✨Be Ready for Scenario Modelling
Since the role requires robust planning and scenario modelling, think about how you've approached peak trading periods or major events in the past. Be ready to discuss your strategies for forecasting and managing risks, as well as how you analyse post-event performance to inform future decisions.
