At a Glance
- Tasks: Shape the online customer journey and drive sales through engaging content and visual merchandising.
- Company: Join a dynamic team at OFFICE, a leading fashion retailer.
- Benefits: Competitive salary, creative environment, and opportunities for professional growth.
- Other info: Collaborative culture with a focus on innovation and customer experience.
- Why this job: Make an impact in ecommerce while working with fashion trends and data-driven strategies.
- Qualifications: Experience in ecommerce or fashion retail, strong organisational skills, and a creative mindset.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a commercially focused and creatively driven Ecommerce Trading & Content Coordinator to join our Ecommerce team at our Old Street Head Office. In this exciting role, you’ll help shape the online customer journey across the OFFICE website, driving sales through engaging content, strong visual merchandising, and data‑led trading decisions. You’ll play a key role in the day‑to‑day trading and content management of the OFFICE website, ensuring products, campaigns, promotions and navigation are fully optimised to deliver the best possible customer experience and commercial performance.
Working closely with Creative, Buying, Marketing and Merchandising teams, you’ll own onsite updates, promotional execution, reporting and visual merchandising activity across the site.
What we are offering you:- Managing homepage updates, landing pages, banners and navigation changes across the OFFICE website
- Coordinating onsite content and campaign briefings through Trello
- Planning and executing weekly homepage refreshes alongside creative and buying teams
- Managing onsite visual merchandising using Attraqt/Fredhopper
- Optimising search, facets, redirects and customer journey functionality
- Supporting SEO updates, category creation and seasonal launches
- Monitoring daily trade performance and producing actionable reports
- Analysing customer behaviour using GA, Content Square, and onsite analytics tools
- Supporting promotional activity, trading initiatives and online campaigns
- Producing weekly competitor analysis across the UK and international markets
- Working collaboratively with Buying and Merchandising teams to maximise stock availability and sales opportunities
- Previous experience within ecommerce or fashion retail
- A strong visual merchandising eye and understanding of customer journey
- Excellent organisational and time management skills
- Commercial awareness with a proactive, analytical mindset
- Strong communication skills and a collaborative approach
- Confidence using Excel, Word and PowerPoint
- An awareness of current fashion and retail trends
- The ability to balance creativity with data‑driven decision making
OFFICE - Ecommerce Trading & Content Coordinator in London employer: Office Shoes
At OFFICE, we pride ourselves on being an excellent employer, offering a vibrant work culture that fosters creativity and collaboration. Located in the heart of Old Street, our team enjoys a dynamic environment where employee growth is encouraged through hands-on experience and cross-departmental collaboration. With a focus on innovation in ecommerce, we provide our staff with the tools and support needed to thrive in their roles, making it a truly rewarding place to build a career in fashion retail.
