The CRM Manager is responsible for creating and developing the brand's CRM, online retention and customer communications strategy, including delivering the email and mobile marketing plan, reporting on KPIs and building long-term, profitable relationships with customers.
Working alongside the Insight Analyst, the CRM Manager is also responsible for managing, developing and mining the customer database to provide insight into customer behaviour, improve marketing performance and increase customer engagement metrics.
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CRM Manager in London employer: Office Shoes
At Office Shoes, we pride ourselves on being an excellent employer by fostering a collaborative and innovative work culture that empowers our employees to thrive. With a focus on professional development, we offer numerous growth opportunities and the chance to work with cutting-edge technology in a dynamic retail environment. Located in a vibrant area, our team enjoys a supportive atmosphere that values creativity and teamwork, making it a rewarding place to build your career.
