At a Glance
- Tasks: Lead EPOS implementation projects across multiple sites in the UK.
- Company: Join a leading hospitality and retail group with a dynamic environment.
- Benefits: 12-month contract with competitive pay and opportunities for travel.
- Other info: Great opportunity for career growth and professional development.
- Why this job: Make a real impact in the fast-paced hospitality and retail sectors.
- Qualifications: Experience in EPOS or POS implementations and strong stakeholder management skills.
The predicted salary is between 60750 - 74250 £ per year.
We are recruiting an experienced EPOS Project Manager to lead the delivery of a major EPOS implementation and rollout programme for a leading hospitality and retail group operating across the UK. This is a 12-month contract opportunity to manage the end-to-end delivery of EPOS projects across multiple sites, ensuring systems are implemented on time, within budget and to the required operational standards.
Working closely with internal stakeholders, technology providers, EPOS vendors and site operations teams, you will oversee project planning, installation, configuration, testing, training and go-live activities across a diverse hospitality and retail estate.
The successful candidate will have a strong background in EPOS or POS implementations, multi-site technology rollouts and stakeholder management within hospitality, retail or a similarly fast-paced, multi-location environment.
Key Responsibilities:
- Lead the end-to-end delivery of EPOS implementation and rollout projects across multiple UK sites.
- Develop and maintain project plans, milestones, budgets, resource schedules and delivery timelines.
- Coordinate EPOS suppliers, hardware providers, software vendors, installation engineers and third-party contractors.
- Manage site surveys, installation planning, system configuration, testing and deployment activities.
- Oversee system integration with back-office platforms, payment solutions, stock management, finance and reporting systems.
- Coordinate user acceptance testing (UAT), defect resolution and operational sign-off.
- Manage pilot deployments and phased rollouts, ensuring lessons learned are incorporated into subsequent implementations.
- Work closely with hospitality and retail operations teams to minimise disruption to trading.
- Coordinate training, communications and change management to ensure successful adoption by site teams.
- Identify project risks, issues and dependencies, implementing mitigation plans where necessary.
- Provide regular project reporting, status updates and escalation of critical issues to senior stakeholders.
- Manage budgets, supplier performance, project documentation and post-implementation reviews.
- Ensure all deployments meet agreed technical, operational, security and quality standards.
Essential Experience:
- Proven experience managing EPOS, POS or retail technology implementation projects.
- Experience delivering multi-site technology rollouts across hospitality, retail.
EPOS Project Manager employer: Office Owls Recruitment
As a privately owned business with a strong reputation in the IT Hardware Support and Asset Lifecycle sectors, our client offers a dynamic work environment in Hinckley that prioritises employee growth and development. With a focus on safety and accuracy, employees enjoy a supportive culture that values teamwork and innovation, alongside competitive benefits that enhance work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land EPOS Project Manager
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace EPOS Project Manager
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Office Owls Recruitment
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Office Owls Recruitment. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
