Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Install and maintain retail IT equipment while delivering top-notch customer service.
- Company: Established IT service provider for major UK retail and hospitality brands.
- Benefits: £26,500 salary, company vehicle, overtime, and ongoing training.
- Other info: Dynamic work environment with a focus on sustainability and innovation.
- Why this job: Join a hands-on role with opportunities for career growth in the tech field.
- Qualifications: Customer service experience and a valid UK driving licence required.
The predicted salary is between 26500 - 26500 £ per year.
A well-established provider of IT services to major UK retail and hospitality brands is expanding and seeking a Field Service Engineer. This role suits someone who is reliable, customer-focused, and enjoys working in a hands-on environment. Direct EPOS experience isn't essential. Candidates with previous field service or customer-facing experience, a valid driving licence, and a proactive approach to problem-solving are encouraged to apply.
About the Organisation:
- Offers a broad range of technology solutions, including hardware, software, peripherals, and print services
- Provides tailored solutions aligned to client business needs
- Backed by an experienced team offering technical expertise and support
- Committed to sustainable products and environmentally conscious practices
The Role:
- Attend customer sites to install, maintain, or replace retail IT equipment
- Deliver high standards of customer service while maintaining a professional image
- Manage stock and parts from a company vehicle
- Complete tasks using a mobile job management system
- Support project rollouts and attend training sessions as required
What You'll Need:
- Previous field-based or customer service experience
- Strong communication skills
- Comfortable using IT systems and following structured processes
- Full UK driving licence
What's on Offer:
- £26,500 basic salary + overtime opportunities
- Company vehicle and fuel card
- Ongoing training and career development
- Death in Service cover
- Birthday voucher and one charity day per year
Field Service Engineer in Reading employer: Office Owls Recruitment Limited
Contact Detail:
Office Owls Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Reading
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to explain why you're the perfect fit for the Field Service Engineer role. Highlight your customer service experience and problem-solving skills.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview or networking event, drop a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a leg up. Plus, it’s super easy to navigate!
We think you need these skills to ace Field Service Engineer in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Field Service Engineer role. Highlight any customer service or field-based experience you have, even if it’s not directly related to IT.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Mention why you’re a great fit and how your proactive problem-solving approach can benefit us.
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, make sure your written application showcases your strong communication skills. Keep it clear, concise, and professional – we love a good communicator!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Office Owls Recruitment Limited
✨Know Your Stuff
Familiarise yourself with the company and its services. Understand their focus on IT solutions for retail and hospitality. This will help you demonstrate your interest and show that you’re proactive about learning.
✨Showcase Your Customer Service Skills
Since this role is customer-facing, be ready to share examples of how you've provided excellent service in previous roles. Think of specific situations where you solved problems or went the extra mile for a customer.
✨Be Ready for Hands-On Questions
Prepare for practical questions related to field service work. Even if you don’t have direct EPOS experience, think about your problem-solving skills and how you can apply them in a hands-on environment.
✨Dress the Part
Even though it’s a field-based role, first impressions matter. Dress smartly for the interview to convey professionalism. It shows you take the opportunity seriously and respect the company’s image.