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- Tasks: Install and maintain retail IT equipment while delivering top-notch customer service.
- Company: Join a leading IT services provider for major UK brands.
- Benefits: Competitive salary, company vehicle, ongoing training, and unique perks.
- Other info: Enjoy a dynamic work environment with a focus on sustainability.
- Why this job: Kickstart your career in IT with hands-on experience and growth opportunities.
- Qualifications: Customer service experience and a valid UK driving licence required.
The predicted salary is between 26500 - 26500 £ per year.
A well-established provider of IT services to major UK retail and hospitality brands is expanding and seeking a Field Service Engineer. This role suits someone who is reliable, customer-focused, and enjoys working in a hands-on environment.
Direct EPOS experience isn’t essential. Candidates with previous field service or customer-facing experience, a valid driving licence, and a proactive approach to problem-solving are encouraged to apply.
About the Organisation:- Offers a broad range of technology solutions, including hardware, software, peripherals, and print services
- Provides tailored solutions aligned to client business needs
- Backed by an experienced team offering technical expertise and support
- Committed to sustainable products and environmentally conscious practices
- Attend customer sites to install, maintain, or replace retail IT equipment
- Deliver high standards of customer service while maintaining a professional image
- Manage stock and parts from a company vehicle
- Complete tasks using a mobile job management system
- Support project rollouts and attend training sessions as required
- Previous field-based or customer service experience
- Strong communication skills
- Comfortable using IT systems and following structured processes
- Full UK driving licence
- ~£26,500 basic salary + overtime opportunities
- ~ Company vehicle and fuel card
- ~ Ongoing training and career development
- ~ Death in Service cover
- ~ Birthday voucher and one charity day per year
Night Field Service Engineer employer: Office Owls Recruitment Limited
Contact Detail:
Office Owls Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Field Service Engineer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in what they do and how you can contribute to their success.
✨Tip Number 3
Practice your problem-solving skills! Since this role involves hands-on work, be ready to discuss how you've tackled challenges in the past. Use real examples to demonstrate your proactive approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Night Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Field Service Engineer role. Highlight any customer service or field-based experience you have, even if it’s not directly related to IT.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your proactive problem-solving skills and how you can contribute to our team at StudySmarter.
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, make sure to showcase your strong communication skills in your application. We want to see how you can connect with clients and provide top-notch service.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Office Owls Recruitment Limited
✨Know Your Stuff
Before the interview, make sure you understand the basics of EPOS systems and the role of a Field Service Engineer. Brush up on any relevant IT knowledge and be ready to discuss how your previous experience aligns with the job requirements.
✨Show Off Your Customer Skills
Since this role is customer-focused, think of examples from your past where you provided excellent service or solved problems for clients. Be prepared to share these stories during the interview to demonstrate your proactive approach.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think about how you would handle common issues in the field, such as equipment failures or customer complaints, and articulate your thought process clearly.
✨Dress the Part
Even though it’s a hands-on role, first impressions matter! Dress smartly for the interview to convey professionalism. It shows you take the opportunity seriously and respect the company’s image.