IT Trainer in Newport

IT Trainer in Newport

Newport Full-Time On-site
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Systems Trainer – EPOS / IT

Location: Fully remote for the first 6 months, then field-based

Have you got what it takes to succeed The following information should be read carefully by all candidates.
Salary: Up to Β£35,000 per annum
Contract: 6-month FTC, with a strong likelihood of extension or permanent employment.

Role Purpose

An opportunity to develop a career in EPOS and IT training within the hospitality sector. You'll initially deliver training remotely to clients, before transitioning into a field-based role involving regular travel to customer sites.

Direct EPOS experience isn't essential. We're interested in people who are IT-savvy, confident communicators and enjoy working with others. Previous experience delivering IT training, classroom sessions or teaching people how to use software would be advantageous.

This could also suit someone with a hospitality background who is looking to move away from long hours and evening shifts into a more structured career within technology and training.

Key Responsibilities

  • Deliver online and onsite training on software products and systems to new and existing clients.

  • Prepare for training sessions and develop an understanding of relevant systems and features.

  • Build positive relationships with clients and provide a professional, engaging training experience.

  • Communicate with internal teams regarding system changes, updates and any issues identified.

  • Manage training schedules, administration and follow-up tasks.

  • Maintain accurate training records and upload documentation to Asana.

  • Arrange travel and accommodation when required.

  • Follow company procedures, data security and health and safety requirements.

Required Skills & Experience

  • Confident, outgoing personality with excellent communication skills.

  • Able to build rapport and deliver a positive customer experience.

  • IT-savvy, with an interest in software and technology.

  • Previous experience teaching, training or demonstrating IT systems is advantageous, but not essential.

  • Highly organised, self-motivated and capable of working independently.

  • Professional approach and strong attention to detail. xiskglj

  • Full UK driving licence and access to a car, as the role will become field-based after the initial six months.

If you're looking to move into a career in technology and training, or want to take your hospitality experience in a new direction, feel free to contact Martin on


IT Trainer in Newport employer: Office Owls Recruitment Limited

As a leading name in the construction and facilities management sector, our client offers an exceptional work environment for Air Conditioning Engineers. With a strong emphasis on employee growth through ongoing training and professional development, coupled with a competitive salary and comprehensive benefits package, including a company vehicle and generous holiday allowance, this role provides a rewarding career path. The supportive culture and commitment to excellence ensure that employees are valued and empowered to deliver top-notch service across various sectors.

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Contact Details:

Office Owls Recruitment Limited Recruitment Team