Systems Trainer – EPOS / IT Location:
Fully remote for the first 6 months, then field-based Salary:
Up to £35,000 per annum Contract:
6-month FTC, with a strong likelihood of extension or permanent employment. Role Purpose
An opportunity to develop a career in EPOS and IT training within the hospitality sector. You'll initially deliver training remotely to clients, before transitioning into a field-based role involving regular travel to customer sites. Direct EPOS experience isn't essential. We're interested in people who are IT-savvy, confident communicators and enjoy working with others. Previous experience delivering IT training, classroom sessions or teaching people how to use software would be advantageous. This could also suit someone with a hospitality background who is looking to move away from long hours and evening shifts into a more structured career within technology and training. Key Responsibilities
Deliver online and onsite training on software products and systems to new and existing clients.
Prepare for training sessions and develop an understanding of relevant systems and features.
Build positive relationships with clients and provide a professional, engaging training experience.
Communicate with internal teams regarding system changes, updates and any issues identified.
Manage training schedules, administration and follow-up tasks.
Maintain accurate training records and upload documentation to Asana.
Arrange travel and accommodation when required.
Follow company procedures, data security and health and safety requirements.
Required Skills & Experience
Confident, outgoing personality with excellent communication skills.
Able to build rapport and deliver a positive customer experience.
IT-savvy, with an interest in software and technology.
Previous experience teaching, training or demonstrating IT systems is advantageous, but not essential.
Highly organised, self-motivated and capable of working independently.
Professional approach and strong attention to detail.
Full UK driving licence and access to a car, as the role will become field-based after the initial six months.
If you're looking to move into a career in technology and training, or want to take your hospitality experience in a new direction, feel free to contact Martin on 07908 947471.
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Locations
IT Trainer in Newport, Wales employer: Office Owls Recruitment Limited
As a leading name in the construction and facilities management sector, our client offers an exceptional work environment for Air Conditioning Engineers. With a strong emphasis on employee growth through ongoing training and professional development, coupled with a competitive salary and comprehensive benefits package, including a company vehicle and generous holiday allowance, this role provides a rewarding career path. The supportive culture and commitment to excellence ensure that employees are valued and empowered to deliver top-notch service across various sectors.
Contact Details:
Office Owls Recruitment Limited Recruitment Team
