At a Glance
- Tasks: Maintain and repair fire and security systems in retail stores across the region.
- Company: Leading UK facilities management provider with a strong reputation.
- Benefits: Competitive salary, 33 days holiday, company vehicle, and private healthcare.
- Other info: Ongoing training and a supportive team environment await you!
- Why this job: Join a dynamic team and ensure safety in major retail environments.
- Qualifications: GCSEs, electrical competency, and experience with fire alarms and CCTV preferred.
The predicted salary is between 39199 - 39199 £ per year.
A leading UK-wide facilities management provider is continuing to strengthen its Fire & Security division across the South region. The organisation delivers specialist technical services to major retail and commercial clients, supporting large-scale estates with planned and reactive maintenance solutions. With a strong national presence and a reputation for operational excellence, the business provides fully integrated maintenance services across fire safety, security systems, electrical, and building compliance disciplines.
An opportunity has arisen for a Fire & Security Technician to join the Middlesborough region, delivering maintenance and compliance services across designated retail stores.
JOB PURPOSE
To act as the technical specialist for designated stores, delivering first-call response and maintenance across Fire Alarms, CCTV, EAS, Access Control, PA systems, and Automatic Pedestrian Gates, ensuring full compliance and minimal disruption to store operations.
JOB DUTIES
- Carry out planned preventative maintenance (PPM) and reactive repairs within agreed KPIs including response, first fix, and closure targets.
- Conduct Fire Alarm PPM visits in accordance with BS5839 standards.
- Ensure all Fire Alarm systems remain compliant with BS 5839 and report defects where necessary.
- Respond promptly to service calls from the Helpdesk during working hours and whilst on call.
- Identify non-repairable faults and recommend appropriate corrective actions.
- Order replacement parts in line with company procedures and ensure timely installation upon delivery.
- Complete all documentation and digital reports accurately in line with company standards.
- Liaise with site Duty Managers during each visit to communicate repair updates and operational risks.
- Carry out surveys and technical reports as required by management.
- Ensure all works are completed in line with Health & Safety policies and company procedures.
- Maintain tools and equipment to ensure readiness and compliance at all times.
- Attend relevant training courses and complete mandatory online training modules.
- Comply with all statutory regulations and company Health & Safety requirements.
JOB RESPONSIBILITIES
- Represent the company in a professional and competent manner at all times.
- Build and maintain strong working relationships with client site teams and colleagues.
- Deliver work efficiently and cost-effectively while maintaining high technical standards.
- Ensure compliance with contractual obligations and service level agreements.
- Work collaboratively with internal teams to meet operational targets and service delivery standards.
- Demonstrate flexibility to support operational requirements and on-call rota participation.
SKILLS & EXPERIENCE REQUIRED
- GCSE standard education or equivalent.
- Electrical competency qualification (NVQ or City & Guilds) desirable.
- Proven experience working with Fire Alarm systems and CCTV (IP and analogue).
- Full UK driving licence.
- Ability to work independently with minimal supervision.
- Good written and verbal communication skills.
- Customer-focused approach with a professional manner.
- PC literate and confident using digital reporting systems.
- Ability to distinguish colours as required for electrical/electronic maintenance work.
- Willingness to work flexible hours and participate in on-call duties.
SALARY & BENEFITS
- £39,199 basic salary
- 42.5 hours per week, full-time permanent role
- 33 Days Holiday
- Company vehicle provided
- Fuel Card
- Company pension scheme
- Private healthcare
- On-call rota participation (details discussed at interview)
- Ongoing training and development opportunities
- Supportive team environment within a national organisation
Please call Jason on 07939 949833 and please apply to this advert to prompt a call back.
Locations
Fire & Security Technician in Middlesbrough, North East employer: Office Owls Recruitment Limited
As a leading facilities management provider, this company offers an exceptional work environment for Fire & Security Technicians in the Middlesborough region. With a strong focus on employee growth through ongoing training and development opportunities, a supportive team culture, and competitive benefits including a company vehicle and private healthcare, you will be part of a dedicated team that values operational excellence and client partnerships. Join us to make a meaningful impact while enjoying a fulfilling career in a dynamic and rewarding industry.
Contact Details:
Office Owls Recruitment Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Fire & Security Technician in Middlesbrough, North East
✨Tip Number 1
Network like a pro! Reach out to your connections in the fire and security industry. Attend local events or join online forums where you can meet potential employers or colleagues. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your technical expertise during interviews. Bring examples of past projects or challenges you've tackled. This will help us see how you can add value to our team.
✨Tip Number 3
Be proactive! If you spot a job that fits your skills, don’t wait for the perfect moment. Apply through our website and follow up with a friendly email. It shows your enthusiasm and helps keep you on our radar.
✨Tip Number 4
Prepare for the unexpected! Brush up on your knowledge of current British Standards and regulations related to fire and security systems. Being well-versed in these topics will impress us and show you're serious about compliance and safety.
We think you need these skills to ace Fire & Security Technician in Middlesbrough, North East
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with fire alarms and CCTV systems. We want to see how your skills match the job description, so don’t be shy about showcasing your technical expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Fire & Security Technician role. Mention your customer-focused approach and any relevant qualifications that make you stand out.
Showcase Your Communication Skills:Since you'll be liaising with site Duty Managers and colleagues, it's important to demonstrate your written communication skills. Keep your application clear and professional, reflecting the high standards we uphold at StudySmarter.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets noticed and processed quickly. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Office Owls Recruitment Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of fire alarm systems, CCTV, and other security technologies. Familiarise yourself with British Standards like BS5839, as you'll likely be asked about compliance and technical details during the interview.
✨Showcase Your Experience
Prepare to discuss specific examples from your past work that demonstrate your ability to handle planned preventative maintenance and reactive repairs. Highlight any instances where you successfully resolved issues or improved processes, as this will show your problem-solving skills.
✨Communicate Clearly
Since you'll be liaising with site Duty Managers and colleagues, practice articulating your thoughts clearly and professionally. Good communication is key in this role, so be ready to explain technical concepts in a way that's easy for others to understand.
✨Demonstrate Your Customer Focus
This role requires a customer-focused approach, so think of ways you've gone above and beyond for clients in the past. Be prepared to share how you build relationships and ensure client satisfaction, as this will resonate well with the interviewers.
