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- Tasks: Handle customer enquiries and process orders with a focus on satisfaction and service.
- Company: Major UK supplier in drainage and water management, part of a global organisation.
- Benefits: Competitive salary, monthly bonuses, matched pension, and extra annual leave options.
- Why this job: Join a growing team and make a real impact in customer satisfaction and sales.
- Qualifications: Proven sales experience and strong customer handling skills required.
- Other info: Dynamic work environment with opportunities for career growth and development.
Are you a sales person who is able to demonstrate a proven sales record and seeking a new career opportunity? Client is a major UK supplier of drainage, civils, and water management products used in construction and infrastructure who are actively expanding branches and investing in facilities across the UK. Client is part of a Worldwide organisation of 7,000+ employees across 100+ locations in more than 25 countries.
JOB PURPOSE
To take customer telephone enquiries. Enquiries and orders must be processed accurately and within the time dictated by the customer deadline. Customer satisfaction shall be enhanced by prompt, helpful and pleasant service. Customers should be priced in line with company and sales executive recommendations. Proactive promotional calling to customers and prospects is required to maximise the growth of the region. Support remote branches with sales service as required.
KNOWLEDGE, SKILLS, QUALIFICATIONS AND EXPERIENCE REQUIRED
- Experience in correct handling of customers in all situations.
- Ability to ensure customers' requirements are understood and met.
- Ability to overcome buying objections.
- Able to work constructively with Regional Sales Office Supervisor, Sales Execs, Head Office Colleagues and remote branches.
- Knowledgeable of products, applications and customer requirements.
- Trustworthy in handling Company assets and security.
KEY RESULT AREAS
- A growing profitable Region which delivers a high level of customer satisfaction.
- High level of proactive work in regional as well as National Campaigns.
- Achievement of call targets.
- Achievement of exemplary standards through disciplined implementation of JDP procedures.
Salary is £29,200 plus monthly bonus giving an OTE of circa £35k depending on branch sales. Mon-Fri 8am until 5pm. 33 days inc Bank Holidays, Xmas shut down (3 day deduction). Matched pension up to 8%, Can purchase an extra weeks annual leave. On site parking, Free tea and coffee etc.
Internal Sales Person in Inverurie employer: Office Owls Recruitment Limited
Contact Detail:
Office Owls Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Person in Inverurie
✨Tip Number 1
Get to know the company inside out! Research their products and services, especially in drainage and water management. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your phone skills! Since you'll be handling customer enquiries over the phone, make sure you can communicate clearly and confidently. Role-play with a friend or use our resources to sharpen your pitch.
✨Tip Number 3
Be proactive! Don’t just wait for customers to call you. Reach out to potential clients and follow up on leads. Show them that you’re eager to help and ready to meet their needs.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Internal Sales Person in Inverurie
Some tips for your application 🫡
Show Off Your Sales Skills: Make sure to highlight your proven sales record in your application. We want to see how you've smashed targets and made customers happy, so don’t hold back on those achievements!
Tailor Your Application: Take a moment to customise your application for this role. Mention specific experiences that relate to handling customer enquiries and overcoming objections, as this will show us you’re the right fit for our team.
Be Personable: Remember, we’re looking for someone who can provide pleasant service. Use a friendly tone in your application to reflect your ability to connect with customers and colleagues alike.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Office Owls Recruitment Limited
✨Know Your Products Inside Out
Make sure you have a solid understanding of the drainage, civils, and water management products you'll be dealing with. Familiarise yourself with their applications and how they meet customer needs. This knowledge will help you answer questions confidently and demonstrate your expertise.
✨Practice Active Listening
During the interview, show that you can listen to customer requirements and respond appropriately. Practice summarising what the interviewer says to ensure you understand their points. This skill is crucial for handling customer enquiries effectively and overcoming objections.
✨Prepare for Role-Play Scenarios
Expect to engage in role-play during the interview, where you might need to handle a customer enquiry or objection. Prepare by thinking through common scenarios and how you would respond. This will showcase your ability to think on your feet and provide excellent customer service.
✨Show Your Proactive Side
Be ready to discuss how you've previously taken initiative in sales roles. Share examples of how you've proactively reached out to customers or contributed to campaigns. This will highlight your drive to maximise growth and customer satisfaction, aligning with the company's goals.