At a Glance
- Tasks: Maintain and repair fire and security systems in retail stores across the region.
- Company: Leading UK facilities management provider with a strong reputation.
- Benefits: Competitive salary, company vehicle, private healthcare, and 33 days holiday.
- Other info: Ongoing training and development opportunities in a dynamic work environment.
- Why this job: Join a supportive team and make a real difference in safety and security.
- Qualifications: GCSE education, electrical competency, and experience with fire alarm systems.
The predicted salary is between 39199 - 39199 £ per year.
A leading UK-wide facilities management provider is continuing to strengthen its Fire & Security division across the South region. The organisation delivers specialist technical services to major retail and commercial clients, supporting large-scale estates with planned and reactive maintenance solutions.
With a strong national presence and a reputation for operational excellence, the business provides fully integrated maintenance services across fire safety, security systems, electrical, and building compliance disciplines. The company is recognised for its structured processes, technical expertise, and long-standing client partnerships.
An opportunity has arisen for a Fire & Security Technician to join the Middlesborough region, delivering maintenance and compliance services across designated retail stores.
- National Coverage with Dedicated Regional Support: Operating across multiple UK regions while maintaining strong local engineering teams.
- Specialist Technical Expertise: Delivering compliance-led fire and security solutions in line with current British Standards and industry regulations.
- Structured Service Delivery Model: Clear KPIs, response times, and performance metrics supported by digital reporting systems.
- Long-Term Client Partnerships: Supporting large, multi-site commercial portfolios with consistent, high-quality service.
JOB PURPOSE
To act as the technical specialist for designated stores, delivering first-call response and maintenance across Fire Alarms, CCTV, EAS, Access Control, PA systems, and Automatic Pedestrian Gates, ensuring full compliance and minimal disruption to store operations.
JOB DUTIES
- Carry out planned preventative maintenance (PPM) and reactive repairs within agreed KPIs including response, first fix, and closure targets.
- Conduct Fire Alarm PPM visits in accordance with BS5839 standards.
- Ensure all Fire Alarm systems remain compliant with BS 5839 and report defects where necessary.
- Respond promptly to service calls from the Helpdesk during working hours and whilst on call.
- Identify non-repairable faults and recommend appropriate corrective actions.
- Order replacement parts in line with company procedures and ensure timely installation upon delivery.
- Complete all documentation and digital reports accurately in line with company standards.
- Liaise with site Duty Managers during each visit to communicate repair updates and operational risks.
- Carry out surveys and technical reports as required by management.
- Ensure all works are completed in line with Health & Safety policies and company procedures.
- Maintain tools and equipment to ensure readiness and compliance at all times.
- Attend relevant training courses and complete mandatory online training modules.
- Comply with all statutory regulations and company Health & Safety requirements.
JOB RESPONSIBILITIES
- Represent the company in a professional and competent manner at all times.
- Build and maintain strong working relationships with client site teams and colleagues.
- Deliver work efficiently and cost-effectively while maintaining high technical standards.
- Ensure compliance with contractual obligations and service level agreements.
- Work collaboratively with internal teams to meet operational targets and service delivery standards.
- Demonstrate flexibility to support operational requirements and on-call rota participation.
SKILLS & EXPERIENCE REQUIRED
- GCSE standard education or equivalent.
- Electrical competency qualification (NVQ or City & Guilds) desirable.
- Proven experience working with Fire Alarm systems and CCTV (IP and analogue).
- Full UK driving licence.
- Ability to work independently with minimal supervision.
- Good written and verbal communication skills.
- Customer-focused approach with a professional manner.
- PC literate and confident using digital reporting systems.
- Ability to distinguish colours as required for electrical/electronic maintenance work.
- Willingness to work flexible hours and participate in on-call duties.
SALARY & BENEFITS
- £39,199 basic salary
- 42.5 hours per week, full-time permanent role
- 33 Days Holiday
- Company vehicle provided + Fuel Card
- Company pension scheme
- Private healthcare
- On-call rota participation (details discussed at interview)
- Ongoing training and development opportunities
- Supportive team environment within a national organisation
Please call Jason on 07939 949833 and please apply to this advert to prompt a call back.
Fire & Security Technician in Humber employer: Office Owls Recruitment Limited
As a leading facilities management provider, we pride ourselves on offering a supportive and dynamic work environment for our Fire & Security Technicians in the Middlesborough region. With a strong emphasis on employee growth through ongoing training and development opportunities, our team enjoys a collaborative culture that values technical expertise and operational excellence. Additionally, our competitive benefits package, including a company vehicle, private healthcare, and generous holiday allowance, makes us an attractive employer for those seeking a meaningful career in fire and security services.
Contact Details:
Office Owls Recruitment Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Fire & Security Technician in Humber
✨Tip Number 1
Network like a pro! Reach out to your connections in the fire and security industry. Attend local events or join online forums where you can meet potential employers or colleagues. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show off your skills! If you’ve got experience with Fire Alarms, CCTV, or any other relevant tech, make sure to highlight that in conversations. We want to see you confidently discussing your expertise and how it aligns with the job requirements.
✨Tip Number 3
Be proactive! Don’t wait for job postings to come to you. Reach out directly to companies you’re interested in, like ours at StudySmarter. Express your interest in the Fire & Security Technician role and ask about any upcoming opportunities.
✨Tip Number 4
Prepare for interviews by practising common questions related to fire safety and compliance. We suggest doing mock interviews with friends or family. The more comfortable you are, the better you’ll perform when it counts!
We think you need these skills to ace Fire & Security Technician in Humber
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with fire alarms, CCTV, and other relevant systems. We want to see how your skills match the job description, so don’t be shy about showcasing your technical expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Fire & Security Technician role. Share specific examples of your past work and how it aligns with our company’s values and mission.
Be Clear and Concise:When filling out your application, keep your language straightforward and to the point. We appreciate clarity, so avoid jargon unless it’s relevant to the role. This helps us understand your qualifications quickly!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Office Owls Recruitment Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of fire alarm systems, CCTV, and other security technologies mentioned in the job description. Being able to discuss specific standards like BS5839 will show that you're serious about compliance and safety.
✨Showcase Your Experience
Prepare examples from your past work where you've successfully handled maintenance tasks or repairs. Highlight any situations where you had to respond quickly to service calls or manage client relationships, as this will demonstrate your ability to meet the company's operational targets.
✨Be Ready for Technical Questions
Expect some technical questions during the interview. They might ask you how you would approach a non-repairable fault or what steps you take to ensure compliance with health and safety policies. Practising these scenarios can help you feel more confident.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing training opportunities, or how they measure success in the role. This shows your interest in the position and helps you gauge if it's the right fit for you.
