At a Glance
- Tasks: Maintain and repair fire and security systems in retail stores across the Carlisle region.
- Company: Leading UK facilities management provider with a strong national presence.
- Benefits: Competitive salary, company vehicle, private healthcare, and 33 days holiday.
- Other info: Ongoing training and development opportunities in a dynamic work environment.
- Why this job: Join a supportive team and make a real impact on safety and security.
- Qualifications: GCSE education, electrical competency, and experience with fire alarm systems.
The predicted salary is between 39199 - 39199 £ per year.
A leading UK-wide facilities management provider is continuing to strengthen its Fire & Security division across the South region. The organisation delivers specialist technical services to major retail and commercial clients, supporting large-scale estates with planned and reactive maintenance solutions.
With a strong national presence and a reputation for operational excellence, the business provides fully integrated maintenance services across fire safety, security systems, electrical, and building compliance disciplines. The company is recognised for its structured processes, technical expertise, and long-standing client partnerships.
An opportunity has arisen for a Fire & Security Technician to join the Carlisle region, delivering maintenance and compliance services across designated retail stores.
- National Coverage with Dedicated Regional Support: Operating across multiple UK regions while maintaining strong local engineering teams.
- Specialist Technical Expertise: Delivering compliance-led fire and security solutions in line with current British Standards and industry regulations.
- Structured Service Delivery Model: Clear KPIs, response times, and performance metrics supported by digital reporting systems.
- Long-Term Client Partnerships: Supporting large, multi-site commercial portfolios with consistent, high-quality service.
JOB PURPOSE: To act as the technical specialist for designated stores, delivering first-call response and maintenance across Fire Alarms, CCTV, EAS, Access Control, PA systems, and Automatic Pedestrian Gates, ensuring full compliance and minimal disruption to store operations.
JOB DUTIES:
- Carry out planned preventative maintenance (PPM) and reactive repairs within agreed KPIs including response, first fix, and closure targets.
- Conduct Fire Alarm PPM visits in accordance with BS5839 standards.
- Ensure all Fire Alarm systems remain compliant with BS 5839 and report defects where necessary.
- Respond promptly to service calls from the Helpdesk during working hours and whilst on call.
- Identify non-repairable faults and recommend appropriate corrective actions.
- Order replacement parts in line with company procedures and ensure timely installation upon delivery.
- Complete all documentation and digital reports accurately in line with company standards.
- Liaise with site Duty Managers during each visit to communicate repair updates and operational risks.
- Carry out surveys and technical reports as required by management.
- Ensure all works are completed in line with Health & Safety policies and company procedures.
- Maintain tools and equipment to ensure readiness and compliance at all times.
- Attend relevant training courses and complete mandatory online training modules.
- Comply with all statutory regulations and company Health & Safety requirements.
JOB RESPONSIBILITIES:
- Represent the company in a professional and competent manner at all times.
- Build and maintain strong working relationships with client site teams and colleagues.
- Deliver work efficiently and cost-effectively while maintaining high technical standards.
- Ensure compliance with contractual obligations and service level agreements.
- Work collaboratively with internal teams to meet operational targets and service delivery standards.
- Demonstrate flexibility to support operational requirements and on-call rota participation.
SKILLS & EXPERIENCE REQUIRED:
- GCSE standard education or equivalent.
- Electrical competency qualification (NVQ or City & Guilds) desirable.
- Proven experience working with Fire Alarm systems and CCTV (IP and analogue).
- Full UK driving licence.
- Ability to work independently with minimal supervision.
- Good written and verbal communication skills.
- Customer-focused approach with a professional manner.
- PC literate and confident using digital reporting systems.
- Ability to distinguish colours as required for electrical/electronic maintenance work.
- Willingness to work flexible hours and participate in on-call duties.
SALARY & BENEFITS:
- £39,199 basic salary
- 42.5 hours per week, full-time permanent role
- 33 Days Holiday
- Company vehicle provided + Fuel Card
- Company pension scheme
- Private healthcare
- On-call rota participation (details discussed at interview)
- Ongoing training and development opportunities
- Supportive team environment within a national organisation
Please call Jason on (phone number removed) and please apply to this advert to prompt a call back.
Fire & Security Technician in Houghton employer: Office Owls Recruitment Limited
As a leading facilities management provider, this company offers an exceptional work environment for Fire & Security Technicians in the Carlisle region, characterised by a strong commitment to employee development and a supportive team culture. With competitive salaries, comprehensive benefits including private healthcare and a company vehicle, and a focus on compliance-led solutions, employees can thrive while contributing to the safety and security of major retail clients across the UK. The organisation's dedication to operational excellence and structured service delivery ensures that technicians are equipped with the tools and training necessary for success.
Contact Details:
Office Owls Recruitment Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Fire & Security Technician in Houghton
✨Tip Number 1
Network like a pro! Reach out to your connections in the fire and security industry. Attend local events or join online forums where you can meet potential employers or colleagues. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got experience with Fire Alarms, CCTV, or any other relevant tech, make sure to highlight that in conversations. Bring it up during interviews or casual chats – it’s all about making those skills known!
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you’re interested in, like ours at StudySmarter. Express your interest in working with them and ask if they have any upcoming opportunities.
✨Tip Number 4
Keep learning! Stay updated on the latest fire safety and security regulations. Consider taking additional courses or certifications. This not only boosts your CV but also shows employers you’re committed to your professional development.
We think you need these skills to ace Fire & Security Technician in Houghton
Some tips for your application 🫡
Read the Job Description Thoroughly:Before you start your application, make sure to read through the entire job description. This will help you understand what we're looking for in a Fire & Security Technician and tailor your application accordingly.
Showcase Your Relevant Experience:When writing your application, highlight any experience you have with fire alarm systems, CCTV, or similar technical services. We want to see how your skills align with our needs, so be specific about your past roles and responsibilities.
Be Professional Yet Personable:While we appreciate a professional tone, don’t be afraid to let your personality shine through. We’re looking for someone who can build strong relationships with clients and colleagues, so a friendly approach can go a long way!
Apply Through Our Website:Once you're ready, hit that apply button on our website! It’s the best way to ensure your application gets to us directly and is considered promptly. We can't wait to hear from you!
How to prepare for a job interview at Office Owls Recruitment Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of fire alarm systems, CCTV, and other security technologies mentioned in the job description. Being able to discuss specific standards like BS5839 will show that you're serious about the role.
✨Showcase Your Experience
Prepare examples from your past work where you've successfully handled maintenance tasks or repairs. Highlight any situations where you had to respond quickly to service calls or manage compliance issues, as this will demonstrate your ability to meet the job's demands.
✨Communicate Clearly
Since you'll be liaising with site Duty Managers and colleagues, practice articulating your thoughts clearly. Good communication skills are essential, so think about how you can convey technical information in a straightforward way during the interview.
✨Be Ready for Scenarios
Expect scenario-based questions where you might need to explain how you'd handle specific maintenance challenges or emergencies. Think through potential situations you could face on the job and how you would approach them, showing your problem-solving skills.
