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For Companies At a Glance
- Tasks: Install and swap retail IT equipment while providing top-notch customer service.
- Company: Join a leading provider of IT services for major UK retail and hospitality brands.
- Benefits: Earn £130-£140 per day, with mileage allowance and training provided.
- Why this job: Perfect for problem solvers who enjoy working independently in dynamic environments.
- Qualifications: Clean driving licence required; no EPOS experience necessary, just a strong work ethic.
- Other info: Contract lasts 4-12 weeks, starting 4th August 2025.
The predicted salary is between 10400 - 11600 £ per year.
COMPANY OVERVIEW
Our client is leading provider of IT services and EPOS Solutions, to some of the UK\’s biggest retail and hospitality brands.
JOB PURPOSE
Our client has secured a new IT upgrade contract which will last for the next 4 – 12 weeks on a contract basis.
The ideal candidate will have an appreciate of IT and / or Electronic equipment and have clean driving license as the positons is field based.
You don\’t need to have any EPOS experienceif you\’ve worked in a field service role (even in a different industry), have a driving licence, and enjoy solving problems on the go, this could be your next big move.
- Attend customer sites to install or swap out retail IT equipment
- Deliver great customer service and maintain a professional appearance
- Manage parts and stock
- Complete all tasks to a high standard using our mobile job management system
- Support project rollouts and periodic training at HQ
SKILLS & EXPERIENCE
-
- CLEAN DRIVING LICENCE AND ACCESS TO A YOUR OWN VAN
- Manual Handling training
- Experience working in retail environments on EPOS equipment
- A medium-sized van (e.g. Transporter or Transit)
- Steel toe cap boots
- Strong work ethic
- Calm, friendly attitude in busy or high-pressure environments
- Ability to manage multiple callouts per day and communicate ETAs clearly
- Comfortable working across a variety of retail settings (e.g. high street, petrol stations)
- Flexible to adapt to changing priorities or emergency callouts
- Good attention to detail – accurate logging of job info, serials, and parts used
- Physically capable – able to carry a toolkit, crouch/kneel, and work in tight spaces
- Able to work independently with minimal supervision
- Their own mobile device with internet access – access to our platform will be provided for call updates
RATES
- £130 Per Day + £10 fuel each day
- Monday to Friday 8am – 5pm
- Mileage allowance offered
- Training provided
- Start date 4th August 2025
Please call Ben on 07498 889444 and please apply to this advert to prompt a callback
Field Service Engineer - EPOS in Wakefield, West Yorkshire employer: Office Owls Recruitment Limited
Contact Detail:
Office Owls Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - EPOS in Wakefield, West Yorkshire
✨Tip Number 1
Familiarise yourself with the types of retail IT equipment and EPOS systems commonly used in the industry. This knowledge will help you feel more confident during interviews and demonstrate your proactive approach to learning.
✨Tip Number 2
Highlight any previous field service experience, even if it's from a different industry. Be ready to discuss how your problem-solving skills and customer service experience can translate into this role.
✨Tip Number 3
Prepare to discuss your flexibility and ability to manage multiple tasks. Think of examples where you've successfully adapted to changing priorities or handled emergency situations in past roles.
✨Tip Number 4
Make sure you have a clean driving licence and access to a suitable vehicle. Being able to demonstrate your readiness for the field-based nature of the job will make you a more attractive candidate.
We think you need these skills to ace Field Service Engineer - EPOS in Wakefield, West Yorkshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in field service roles, even if it's from a different industry. Emphasise your problem-solving skills and ability to work independently.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your clean driving licence and your willingness to adapt to various retail environments, as these are key requirements.
Highlight Relevant Skills: Clearly outline any manual handling training or experience you have, as well as your strong work ethic and calm attitude in high-pressure situations. These traits will resonate well with the employer.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Office Owls Recruitment Limited
✨Showcase Your Problem-Solving Skills
As a Field Service Engineer, you'll be solving issues on the go. Prepare examples from your past experiences where you've successfully tackled challenges, especially in a field service role or similar environments.
✨Demonstrate Your Customer Service Attitude
Customer service is key in this role. Be ready to discuss how you’ve provided excellent service in previous jobs, and highlight your calm and friendly approach, especially in high-pressure situations.
✨Familiarise Yourself with the Equipment
Even if you don’t have EPOS experience, showing an understanding of IT and electronic equipment can set you apart. Do some research on common retail IT systems and be prepared to discuss them.
✨Highlight Your Flexibility and Adaptability
This role requires managing multiple callouts and adapting to changing priorities. Share instances where you've successfully adjusted to unexpected changes or emergencies in your work.
