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For Companies At a Glance
- Tasks: Install and swap retail IT equipment while providing top-notch customer service.
- Company: Join a leading provider of IT services for major UK retail and hospitality brands.
- Benefits: Enjoy competitive pay, mileage allowance, and training opportunities.
- Why this job: Perfect for problem solvers who thrive in dynamic environments and love tech.
- Qualifications: Clean driving licence and a strong work ethic; no EPOS experience needed.
- Other info: Contract role lasting 4-12 weeks, starting 4th August 2025.
The predicted salary is between 10400 - 11680 £ per year.
COMPANY OVERVIEW
Our client is leading provider of IT services and EPOS Solutions, to some of the UK\’s biggest retail and hospitality brands.
JOB PURPOSE
Our client has secured a new IT upgrade contract which will last for the next 4 – 12 weeks on a contract basis.
The ideal candidate will have an appreciate of IT and / or Electronic equipment and have clean driving license as the positons is field based.
You don\’t need to have any EPOS experienceif you\’ve worked in a field service role (even in a different industry), have a driving licence, and enjoy solving problems on the go, this could be your next big move.
- Attend customer sites to install or swap out retail IT equipment
- Deliver great customer service and maintain a professional appearance
- Complete all tasks to a high standard using our mobile job management system
- Support project rollouts and periodic training at HQ
SKILLS & EXPERIENCE
- CLEAN DRIVING LICENCE AND ACCESS TO A YOUR OWN VAN
- Manual Handling training
- Experience working in retail environments on EPOS equipment
- A medium-sized van (e.g. Transporter or Transit)
- Steel toe cap boots
- Strong work ethic
- Calm, friendly attitude in busy or high-pressure environments
- Ability to manage multiple callouts per day and communicate ETAs clearly
- Comfortable working across a variety of retail settings (e.g. high street, petrol stations)
- Flexible to adapt to changing priorities or emergency callouts
- Good attention to detail – accurate logging of job info, serials, and parts used
- Physically capable – able to carry a toolkit, crouch/kneel, and work in tight spaces
- Able to work independently with minimal supervision
- Their own mobile device with internet access – access to our platform will be provided for call updates
RATES
- £130 Per Day + £10 fuel each day
- Monday to Friday 8am – 5pm
- Mileage allowance offered
- Training provided
- Start date 4th August 2025
Please call Clare on 07799 886594 and please apply to this advert to prompt a callback
Locations
Fiel Service Engineer - EPOS in Swanley, Kent employer: Office Owls Recruitment Limited
Contact Detail:
Office Owls Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fiel Service Engineer - EPOS in Swanley, Kent
✨Tip Number 1
Familiarise yourself with the types of retail IT equipment and EPOS systems commonly used in the industry. This knowledge will help you feel more confident during interviews and demonstrate your proactive approach to learning.
✨Tip Number 2
Highlight any previous field service experience, even if it's from a different industry. Be ready to discuss how your problem-solving skills and customer service experience can translate into this role.
✨Tip Number 3
Prepare to discuss your driving experience and how you manage your time effectively while on the road. Being able to communicate your ability to handle multiple callouts and adapt to changing priorities will set you apart.
✨Tip Number 4
Show enthusiasm for the role by researching the company and its clients. Understanding their needs and challenges will allow you to tailor your conversation and demonstrate that you're genuinely interested in contributing to their success.
We think you need these skills to ace Fiel Service Engineer - EPOS in Swanley, Kent
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Field Service Engineer position. Highlight your relevant experience, even if it's from a different industry.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job requirements. Emphasise your problem-solving abilities, customer service experience, and any relevant field service roles you've held.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your clean driving licence, ability to work independently, and your flexible approach to changing priorities.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure all information is accurate and clearly presented.
How to prepare for a job interview at Office Owls Recruitment Limited
✨Show Your Problem-Solving Skills
Since the role involves solving issues on the go, be prepared to discuss examples from your past experiences where you've successfully tackled problems. Highlight your ability to think on your feet and adapt to changing situations.
✨Demonstrate Customer Service Excellence
This position requires great customer service skills. Be ready to share instances where you've provided exceptional service, especially in high-pressure environments. Emphasise your calm and friendly attitude when dealing with customers.
✨Highlight Relevant Experience
Even if you don't have direct EPOS experience, focus on your field service background or any relevant roles. Discuss how your previous jobs have equipped you with the skills needed for this position, such as managing multiple tasks and communicating effectively.
✨Prepare for Practical Questions
Expect questions that assess your technical knowledge and ability to handle equipment. Brush up on basic IT and electronic equipment concepts, and be ready to explain how you would approach installing or swapping out retail IT equipment.
