At a Glance
- Tasks: Install and swap retail IT equipment while providing top-notch customer service.
- Company: Join a leading provider of IT services for major UK retail and hospitality brands.
- Benefits: Earn £130 per day plus fuel allowance, with training provided and flexible hours.
- Other info: Contract lasts 4-12 weeks, starting on 4th August 2025.
- Why this job: Perfect for problem solvers who enjoy working independently in dynamic environments.
- Qualifications: Clean driving licence, manual handling training, and experience in retail or field service roles.
COMPANY OVERVIEW
Our client is leading provider of IT services and EPOS Solutions, to some of the UK\'s biggest retail and hospitality brands.
JOB PURPOSE
Our client has secured a new IT upgrade contract which will last for the next 4 - 12 weeks on a contract basis.
The ideal candidate will have an appreciate of IT and / or Electronic equipment and have clean driving license as the positons is field based.
You don\'t need to have any EPOS experienceif you\'ve worked in a field service role (even in a different industry), have a driving licence, and enjoy solving problems on the go, this could be your next big move.
- Attend customer sites to install or swap out retail IT equipment
- Deliver great customer service and maintain a professional appearance
- Complete all tasks to a high standard using our mobile job management system
- Support project rollouts and periodic training at HQ
SKILLS & EXPERIENCE
- CLEAN DRIVING LICENCE AND ACCESS TO A YOUR OWN VAN
- Manual Handling training
- Experience working in retail environments on EPOS equipment
- A medium-sized van (e.g. Transporter or Transit)
- Steel toe cap boots
- Strong work ethic
- Calm, friendly attitude in busy or high-pressure environments
- Ability to manage multiple callouts per day and communicate ETAs clearly
- Comfortable working across a variety of retail settings (e.g. high street, petrol stations)
- Flexible to adapt to changing priorities or emergency callouts
- Good attention to detail - accurate logging of job info, serials, and parts used
- Physically capable - able to carry a toolkit, crouch/kneel, and work in tight spaces
- Able to work independently with minimal supervision
- Their own mobile device with internet access - access to our platform will be provided for call updates
RATES
- £130 Per Day + £10 fuel each day
- Monday to Friday 8am - 5pm
- Mileage allowance offered
- Training provided
- Start date 4th August 2025
Please call Clare on 07799 886594 and please apply to this advert to prompt a callback
JBRP1_UKTJ
Fiel Service Engineer - EPOS in Maidstone employer: Office Owls Recruitment Limited
Our client is an excellent employer, offering a dynamic work environment where field service engineers can thrive while supporting some of the UK's leading retail and hospitality brands. With a strong focus on employee growth, they provide comprehensive training and a supportive culture that values problem-solving and customer service excellence. The role offers competitive daily rates, mileage allowances, and the opportunity to work independently across diverse settings, making it a rewarding choice for those seeking meaningful employment.
Contact Details:
Office Owls Recruitment Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Fiel Service Engineer - EPOS in Maidstone
✨Tip Number 1
Familiarise yourself with the types of retail IT equipment and EPOS systems commonly used in the industry. This knowledge will help you feel more confident during interviews and demonstrate your proactive approach to learning.
✨Tip Number 2
Highlight any previous field service experience, even if it's from a different industry. Be ready to discuss how your problem-solving skills and customer service experience can translate into this role.
✨Tip Number 3
Prepare to discuss your driving experience and how you manage your time effectively while on the road. Being able to communicate your approach to handling multiple callouts will be crucial.
✨Tip Number 4
Show enthusiasm for working in various retail environments. Share any relevant experiences that demonstrate your adaptability and ability to maintain professionalism under pressure.
We think you need these skills to ace Fiel Service Engineer - EPOS in Maidstone
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, especially in field service roles or any technical positions. Emphasise your problem-solving skills and ability to work independently, as these are key for the role.
Craft a Strong Cover Letter:In your cover letter, express your enthusiasm for the position and the company. Mention your clean driving licence and any experience you have with IT or electronic equipment, even if it's from a different industry.
Highlight Customer Service Skills:Since the role involves attending customer sites, showcase any previous experience where you provided excellent customer service. This could be in retail or any other customer-facing role.
Prepare for Potential Questions:Think about how you would handle various scenarios that may arise in a field service role. Be ready to discuss your approach to problem-solving and managing multiple tasks, as well as your flexibility in adapting to changing priorities.
How to prepare for a job interview at Office Owls Recruitment Limited
✨Show Your Problem-Solving Skills
Since the role involves solving issues on the go, be prepared to discuss specific examples of how you've tackled problems in previous jobs. Highlight your ability to think on your feet and adapt to changing situations.
✨Demonstrate Customer Service Experience
Customer service is key in this role. Share experiences where you provided excellent service, especially in high-pressure environments. This will show that you can maintain a calm and friendly attitude while dealing with customers.
✨Highlight Relevant Experience
Even if you haven't worked directly with EPOS systems, emphasise any field service experience you have. Discuss how your skills are transferable and how they can benefit the company in this new context.
✨Prepare for Practical Questions
Expect questions about your driving experience and how you manage multiple tasks. Be ready to explain how you would handle various scenarios, such as emergency callouts or working in different retail settings.
