At a Glance
- Tasks: Analyse and monitor performance of the Lower Thames Crossing and Dartford Crossing.
- Company: Join the Office of Rail and Road, a key regulator for Britain's transport infrastructure.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on inclusivity and career development.
- Why this job: Make a real impact on road safety and efficiency while shaping future transport policies.
- Qualifications: Strong analytical skills and experience in performance monitoring.
The predicted salary is between 45000 - 55000 £ per year.
We're looking for a LTC Senior Operation Performance Analyst to join our Planning and Performance Directorate. This role can be based at any of our office locations: London, Birmingham, Bristol, Manchester, York, Glasgow. At ORR we have adopted hybrid working and are currently expected to work from a workplace location for a minimum of two days per week or 40%.
The Office of Rail and Road (ORR) is the independent economic and safety regulator for Britain’s railways and monitor of performance on England’s strategic road network. ORR is responsible for regulating the performance and efficiency of National Highways to maintain, renew, operate and improve the motorways and main 'A' roads in England. We also advise government on the appropriate level of funding and performance requirements for the future.
This role includes assessing National Highways’ delivery of the outcomes and commitments set out in the Road Investment Strategy, and providing independent, evidence‑based advice to government on performance, efficiency and value for money. This is an exciting time to join ORR, we are delivering a significant transformation programme to create a consistently agile and enabling organisation, with the right capability and a strong, inclusive culture that reflects our talented people.
We oversee how National Highways manages and upgrades England's motorways and major A-roads, ensuring it delivers better outcomes for road users through its asset management and capital investment projects. The strategic road network in England (the motorways and A roads) are critical connectors of growth, commerce and leisure. The SRN is managed, operated and enhanced by National Highways, a government-owned company. ORR’s Highways Team ensures that the company efficiently delivers better, smoother and safer roads on behalf of road users, taxpayers and communities.
The Lower Thames Crossing (LTC) is a new crossing of the Thames east of London and will alleviate pressure on the Dartford Crossing. The circa £10.6 billion project will be privately funded, built and run by a new company called LTC Co. It will also include the transfer of the existing Dartford Crossing to the private organisation. Charges for both will be set through a Regulated Asset Base (‘RAB’) model. We expect to take on a new and significant regulatory role for the Lower Thames Crossing and are looking to expand our Highways Team to accommodate this new role.
The Lower Thames Crossing (LTC) Senior Performance Analyst will provide expert advice and high‑quality analytical insight into the performance of the private sector organisation responsible for the delivery and operation of the Lower Thames Crossing and Dartford Crossing, focusing on outcomes for road users. You will lead the day-to-day monitoring of the operational performance of Dartford Crossing. This includes the organisational performance against legislative requirements, including Key Performance Indicators (KPIs) and Performance Indicators (PIs), across areas such as asset management, environmental impact and network delay.
The role will be responsible for producing robust, regular performance reports for stakeholders, culminating in the annual performance assessment. The post will play a critical role in shaping the design of the performance regime and associated monitoring requirements, ensuring the private sector organisation is held to account for delivering its statutory obligations and agreed commitments for operation and construction. You will also work closely with the existing Highways team, maintaining oversight of National Highways and assessing how performance interactions between the two organisations are managed and optimised.
The position is within ORR’s Highways Team reporting to the Head of Engineering LTC, but will be required to work across the organisation within a matrix management structure with our Economics, Finance and Market’s Team. The successful candidate will be expected to travel frequently throughout London and the South East.
LTC Senior Operation Performance Analyst in Central employer: Office of Rail and Road
The Office of Rail and Road (ORR) is an exceptional employer, offering a dynamic work environment across multiple locations including London, Birmingham, and Manchester. With a strong commitment to hybrid working, employees enjoy flexibility while contributing to vital regulatory reforms in the rail industry. ORR fosters a culture of inclusivity and professional growth, ensuring that team members are equipped with the skills and support needed to thrive in their roles and make a meaningful impact on the future of Britain's railways.
StudySmarter Expert Advice🤫
We think this is how you could land LTC Senior Operation Performance Analyst in Central
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Office of Rail and Road, are looking for. Plus, it shows your genuine interest in the sector!
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Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Office of Rail and Road and can help you get your foot in the door for these full-time public sector roles.
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Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace LTC Senior Operation Performance Analyst in Central
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Office of Rail and Road and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Office of Rail and Road
✨Get to Know Public Sector Values
Before your interview with Office of Rail and Road, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Office of Rail and Road.