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- Tasks: Lead the digital customer journey and enhance brand engagement for top fashion footwear brands.
- Company: Join OFFICE, the UK's leading fashion footwear retailer with a strong digital presence.
- Benefits: Competitive salary, creative environment, and opportunities for professional growth.
- Other info: Be part of a dynamic team focused on long-term success and innovation.
- Why this job: Make a lasting impact on customer relationships and brand loyalty in a senior role.
- Qualifications: Proven experience in CRM and digital marketing with a strategic mindset.
The predicted salary is between 50000 - 70000 £ per year.
OFFICE is the UK’s leading fashion footwear retailer, home to iconic brands OFFICE and OFFSPRING and trusted by millions of style-driven customers. Operating at significant digital scale with strong brand equity, loyal audiences and ambitious growth plans, we continue to invest in how customers discover, engage with and build lasting relationships with our brands.
We are now seeking a Senior CRM & Digital Marketing Manager to take ownership of the end-to-end digital customer journey across two of the UK’s most established fashion footwear brands. This is a rare opportunity to step into a senior, high-impact role where you will shape how customers are acquired, retained, re-engaged and rewarded — not just for the next campaign or season, but for the long term.
This role is designed for a commercial leader who believes that the strongest results are built progressively and deliberately: through insight-led strategy, disciplined execution and sustained ownership, rather than short-term fixes.
Senior CRM and Digital Marketing Manager employer: Office Holdings
Contact Detail:
Office Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior CRM and Digital Marketing Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream role.
✨Tip Number 2
Showcase your skills! Create a portfolio or case studies that highlight your achievements in CRM and digital marketing. We want to see how you've driven results and engaged customers in previous roles.
✨Tip Number 3
Prepare for interviews by researching the company and its brands. Understand their customer journey and think about how you can enhance it. We love candidates who come in with fresh ideas and a clear vision!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who are ready to make an impact in the fashion footwear industry.
We think you need these skills to ace Senior CRM and Digital Marketing Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Senior CRM and Digital Marketing Manager. Highlight your experience in digital marketing and CRM strategies, and don’t forget to showcase any relevant achievements that align with our ambitious growth plans.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about fashion footwear and how your skills can help shape the customer journey at OFFICE and OFFSPRING. Be genuine and let your personality come through!
Showcase Your Insight-Driven Approach: We love candidates who can demonstrate an insight-led strategy. In your application, share examples of how you've used data to inform your marketing decisions and drive results. This will show us you’re the commercial leader we’re looking for!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Office Holdings
✨Know Your Brands Inside Out
Before the interview, dive deep into OFFICE and OFFSPRING. Understand their brand values, target audience, and recent marketing campaigns. This knowledge will help you demonstrate your passion for the brands and how you can contribute to their growth.
✨Showcase Your CRM Expertise
Prepare specific examples of how you've successfully managed CRM strategies in the past. Highlight your experience with customer acquisition, retention, and engagement tactics. Be ready to discuss metrics and results that showcase your impact on previous campaigns.
✨Emphasise Insight-Led Strategy
Since the role focuses on insight-led strategy, come prepared with examples of how you've used data to inform your marketing decisions. Discuss tools or methodologies you've employed to gather insights and how they shaped your approach to digital marketing.
✨Ask Thoughtful Questions
At the end of the interview, ask insightful questions about the company's future plans and how they envision the role evolving. This shows your genuine interest in the position and helps you gauge if the company aligns with your career goals.