Band 4 Communications and Social Media Manager in London

ONR is committed to being a modern and transparent regulator, delivering trusted outcomes and value. We are making substantial investments in new digital technologies and skills to enhance our regulatory processes and management of information.

The Band 4 Communications and Social Media Manager will lead ONR's social media activity, developing and delivering engaging content that supports the organisation's strategic objectives.

About The Role

The role holder will drive innovation in social media, build strong relationships with internal stakeholders, expand our reach and ensure ONR's online presence is effective, evidence-based and aligned with good practice. They will also deliver other Communications and engagement activities in support of ONR’s mission and priorities.

Principal Responsibilities

• Develop, implement and evaluate digital communication activity and products, and lead ONR’s strategic approach to its social media channels.
• Independently plan and develop digital content for use across social media and other channels, working closely with colleagues.
• Act as an ambassador for digital innovation within the Communications team and wider ONR.
• Stay informed about digital trends and techniques by following emerging practices and horizon scanning across the sector and in line with Government Communications Service guidance.
• Develop existing monitoring and reporting activities to measure the effectiveness of social media and digital activity.
• Produce copy, news stories and internal/external articles to support the delivery of communications activity and campaigns.
• Support our response to media enquiries when required in collaboration with the Senior Communications Managers and other colleagues.
• Act as a key point of contact to a designated ONR directorate providing communications support, including planning and handling advice, and sourcing proactive news stories for internal and external audiences.
• Support the wider communications team in the delivery of engagement activities, events and other ‘business as usual’ tasks.

Location / Travel

This post may be undertaken from a base at any one of ONR’s office locations (Bootle, Cheltenham, or London). ONR operates hybrid working (working in the office and or at home) as part of our flexible working policy. There is an expectation that everyone will spend time in the office on a regular basis, recognising that some work is better done face to face. Managers will work with their teams on what works best to meet individual, team, business and organisational needs to enable collaboration, as well as balancing personal choice and wellbeing.

Work with Us

Our colleagues are from all walks of life with varied personal experiences and career journeys into ONR. We want the best people for our roles. As an inclusive employer we value individuals’ contributions, regardless of their age, gender, race, ethnicity, disability, sexual orientation, social background, religion, or belief. Our values ‘supportive, open-minded, fair and accountable’ are central to this. We invest in our people to build capability, resilience, and promote wellbeing in our great teams, underpinned by our inherent focus on inclusion and excellence.

Security Clearance

BPSS is required for this role.

Person Specification

Inclusion

We are committed to being an inclusive employer and welcome applicants from all backgrounds. We will consider reasonable adjustments to ensure the recruitment process is inclusive and barrier-free. Please contact ONR.Human- to discuss further. We will also offer an interview to disabled people who meet the minimum criteria for applicants who opt into the guaranteed interview scheme. We recognise we have a role to play in helping those leaving the Armed Forces and have a Veterans guaranteed interview scheme. We offer an interview to Veterans who meet the minimum criteria for applicants who opt into the scheme.

Skills/Job Related Expertise

• Essential
• Digital content creation – Proven ability to plan, create and publish engaging content across social media platforms and other digital channels, with strong copywriting skills, video skills and an understanding of what works for different audiences.
• Strategic thinking – Ability to develop and implement digital and social media strategies that align with organisational objectives and deliver measurable results.
• Innovation and continuous improvement – Proactive approach to identifying new ideas and opportunities, staying current with digital trends and GCS good practice, and championing these with colleagues.
• Evaluation and insight – Skilled in monitoring, analysing and reporting on digital performance, using data to inform decisions and demonstrate impact.
• Stakeholder engagement – Experience building productive working relationships with colleagues across an organisation, providing professional advice and acting as a trusted point of contact for communications support.
• Flexible and collaborative working – Ability to work effectively as part of a wider team, supporting colleagues on a range of communications activities including media handling, events and campaigns.

Qualifications

A communications or media related qualification including CIPR, NCTJ or appropriate professional experience.

Other Requirements

A UK driving licence is not required for this role. However, there will be a requirement to travel to ONR’s Bootle office to attend meetings and team events as well as some occasional travel to other sites or external locations.

For Further Information

For more information about this vacancy please contact Chris Hannaway, interim Head of Communications.

How To Apply

Please submit your application through the recruitment portal. The closing date for receipt of applications is Sunday 15th February 2026 at 11:45pm. Your application should include:

• CV to include a full record of your education and professional qualifications and a full employment history.
• A suitability statement (maximum of 800 words) highlighting how you meet the ‘essential skills and experience’ required for the role, which will be used at shortlisting in conjunction with your CV.

Throughout our shortlisting process, we will make decisions about your capability to do the job, based on evidence you provide against the essential criteria (and the desirable if applicable).

Artificial Intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.

Please see our candidate guidance for more information on appropriate and inappropriate use.

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