Band 4 Communications and Social Media Manager in Liverpool

ONR is committed to being a modern and transparent regulator, delivering trusted outcomes and value. We are making substantial investments in new digital technologies and skills to enhance our regulatory processes and management of information.

The Band 4 Communications and Social Media Manager will lead ONR's social media activity, developing and delivering engaging content that supports the organisation's strategic objectives.

About The Role

The role holder will drive innovation in social media, build strong relationships with internal stakeholders, expand our reach and ensure ONR's online presence is effective, evidence-based and aligned with good practice. They will also deliver other communications and engagement activities in support of ONR’s mission and priorities.

Principal Responsibilities

• Develop, implement and evaluate digital communication activity and products, and lead ONR’s strategic approach to its social media channels.
• Independently plan and develop digital content for use across social media and other channels, working closely with colleagues.
• Act as an ambassador for digital innovation within the Communications team and wider ONR.
• Stay informed about digital trends and techniques by following emerging practices and horizon scanning across the sector and in line with Government Communications Service guidance.
• Develop existing monitoring and reporting activities to measure the effectiveness of social media and digital activity.
• Produce copy, news stories and internal/external articles to support the delivery of communications activity and campaigns.
• Support our response to media enquiries when required in collaboration with the Senior Communications Managers and other colleagues.
• Act as a key point of contact to a designated ONR directorate providing communications support, including planning and handling advice, and sourcing proactive news stories for internal and external audiences.
• Support the wider communications team in the delivery of engagement activities, events and other ‘business as usual’ tasks.

Line Management Responsibilities

None currently, however, at this level there could be an expectation to manage staff in the future.

Location / Travel

This post may be undertaken from a base at any one of ONR’s office locations (Bootle, Cheltenham, or London). ONR operates hybrid working (working in the office and or at home) as part of our flexible working policy. There is an expectation that everyone will spend time in the office on a regular basis, recognising that some work is better done face to face. Managers will work with their teams on what works best to meet individual, team, business and organisational needs to enable collaboration, as well as balancing personal choice and wellbeing.

Work with Us

Our colleagues are from all walks of life with varied personal experiences and career journeys into ONR. We want the best people for our roles. As an inclusive employer we value individuals’ contributions, regardless of their age, gender, race, ethnicity, disability, sexual orientation, social background, religion, or belief. Our values ‘supportive, open-minded, fair and accountable’ are central to this. We invest in our people to build capability, resilience, and promote wellbeing in our great teams, underpinned by our inherent focus on inclusion and excellence.

Security Clearance

BPSS is required for this role.

Person Specification

Inclusion

We are committed to being an inclusive employer and welcome applicants from all backgrounds. We will consider reasonable adjustments to ensure the recruitment process is inclusive and barrier-free. We will also offer an interview to disabled people who meet the minimum criteria for applicants who opt into the guaranteed interview scheme. We recognise we have a role to play in helping those leaving the Armed Forces and have a Veterans guaranteed interview scheme. We offer an interview to Veterans who meet the minimum criteria for applicants who opt into the scheme.

Skills/Job Related Expertise

Essential:

• Digital content creation – Proven ability to plan, create and publish engaging content across social media platforms and other digital channels, with strong copywriting skills, video skills and an understanding of what works for different audiences.
• Strategic thinking – Ability to develop and implement digital and social media strategies that align with organisational objectives and deliver measurable results.
• Innovation and continuous improvement – Proactive approach to identifying new ideas and opportunities, staying current with digital trends and GCS good practice, and championing these with colleagues.
• Evaluation and insight – Skilled in monitoring, analysing and reporting on digital performance, using data to inform decisions and demonstrate impact.
• Stakeholder engagement – Experience building productive working relationships with colleagues across an organisation, providing professional advice and acting as a trusted point of contact for communications support.
• Flexible and collaborative working – Ability to work effectively as part of a wider team, supporting colleagues on a range of communications activities including media handling, events and campaigns.

Qualifications

A communications or media related qualification including CIPR, NCTJ or appropriate professional experience.

Other Requirements

A UK driving licence is not required for this role. However, there will be a requirement to travel to ONR’s Bootle office to attend meetings and team events as well as some occasional travel to other sites or external locations.