At a Glance
- Tasks: Learn and support Microsoft 365 while gaining hands-on experience in tech.
- Company: Join a leading organisation with a focus on professional growth and innovation.
- Benefits: Enjoy hybrid working, generous leave, and a top-notch pension scheme.
- Other info: Flexible working patterns and a supportive community await you!
- Why this job: Kickstart your tech career with a paid apprenticeship and formal qualification.
- Qualifications: No prior experience needed, just a passion for technology and learning.
Location
This role is located at our Titchfield office. You will need to be located near the office base: Segensworth Road, Titchfield, Fareham, Hampshire, PO15 5RR. We operate a flexible hybrid working model across the UK, with colleagues linked to one of our contractual locations and working between office and remote throughout the week. As part of the hybrid working arrangement there is a 40% minimum office attendance requirement.
Salary
£27,252
Working patterns
All our vacancies are offered as a flexible option of Full time, Part time, Flexible working, Job Share.
Closing date
Apply before 11:55pm on Tuesday 28th October 2025.
About the role
The Microsoft 365 (M365) Engineer Apprenticeship is an opportunity for individuals interested in Technology to work toward a formal qualification alongside full‑time employment. The role will involve shadowing, observing, and learning various related M365 support skills whilst gaining experience for a Level 3 Apprenticeship. This is a two‑year apprenticeship designed to support your professional development and help you to grow within this organisation.
Responsibilities
- Responding to incidents, requests and changes.
- Monitoring the configuration, availability, security, capacity and performance.
- Engaging in continuous improvement activities.
- Maximising the use of tools and technologies to deliver operational excellence.
- Engaging in wider communities of practice, identifying good practices we can adopt and sharing our experiences.
Benefits
- Hybrid working and flexi‑time so you can work around your life, not the other way around.
- A market leading pension scheme – our employer contribution rate is around 29%.
- A choice of working patterns for every role: full‑time, part‑time, job‑share.
- Maternity, adoption or shared parental leave of 26 weeks full pay (subject to qualifying criteria).
- Opportunities to learn new technology & skills on the job, utilising blocked out Protected Learning Time in your weekly schedule and taking advantage of the support of our Communities of Practice.
- Employee Assistance Programmes.
- Diversity Network Groups.
- Mental Health Allies.
- Civil Service Sports and Social club.
- Generous holiday allowance – 25 days annual leave, rising to 30 days after 5 years service in addition to 9 public holidays.
Microsoft 365 Support Engineer Apprentice in Fareham employer: Office for National Statistics
Join our Titchfield office as a Microsoft 365 Support Engineer Apprentice, where you'll benefit from a flexible hybrid working model that promotes work-life balance. With a strong focus on professional development, you'll have access to a market-leading pension scheme, generous holiday allowance, and dedicated learning time to enhance your skills in a supportive and inclusive environment. Our commitment to employee well-being is reflected in our diverse network groups and mental health initiatives, making us an excellent employer for those seeking meaningful career growth in technology.
Contact Details:
Office for National Statistics Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Microsoft 365 Support Engineer Apprentice in Fareham
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Office for National Statistics values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Office for National Statistics might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Office for National Statistics!
✨Direct Apply to Office for National Statistics
Let's not forget to apply directly through the Office for National Statistics website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Microsoft 365 Support Engineer Apprentice in Fareham
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Office for National Statistics.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Office for National Statistics. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Office for National Statistics
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
