At a Glance
- Tasks: Provide on-site IT support for laptops and mobile devices, resolving service calls.
- Company: Join the Office for National Statistics, a key player in data and technology.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Other info: Be part of a dynamic team focused on delivering excellent user experiences.
- Why this job: Make a difference by helping colleagues enhance their tech experience every day.
- Qualifications: Strong communication skills and a good grasp of agile working are essential.
The predicted salary is between 30000 - 40000 € per year.
The Office for National Statistics is looking for two passionate Corporate Technical Support Engineers in Fareham. This on-site role, within the Corporate Technical Support team, involves resolving IT service calls for devices like laptops and mobile phones while providing excellent service.
Ideal candidates will enjoy helping colleagues maximize their technology usage. Strong communication skills and a solid understanding of agile working are essential, along with a commitment to a great user experience.
On-Site End-User IT Support Engineer in Hampshire employer: Office for National Statistics
The Office for National Statistics is an excellent employer, offering a collaborative work culture in Fareham that prioritises employee growth and development. With a focus on providing exceptional IT support, employees benefit from a supportive environment that encourages innovation and teamwork, making it a rewarding place to enhance your technical skills while contributing to meaningful public service.
Contact Detail:
Office for National Statistics Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land On-Site End-User IT Support Engineer in Hampshire
✨Tip Number 1
Get to know the company culture! Research the Office for National Statistics and understand their values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since strong communication is key for this role, try role-playing common IT support scenarios with a friend. This will help you articulate your thoughts clearly and confidently when it matters most.
✨Tip Number 3
Show off your tech skills! Be ready to discuss specific examples of how you've resolved IT issues in the past. Highlight your experience with laptops and mobile devices, as well as any agile working practices you've used.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application directly, so don’t miss out on the chance to join the Corporate Technical Support team. Plus, it shows you're proactive and keen to get involved!
We think you need these skills to ace On-Site End-User IT Support Engineer in Hampshire
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for IT support shine through! We want to see how much you enjoy helping others and making their tech experience better.
Highlight Your Skills:Make sure to showcase your strong communication skills and understanding of agile working. We’re looking for candidates who can explain complex tech stuff in a simple way, so don’t hold back!
Tailor Your Application:Take a moment to customise your application for this role. Mention specific experiences that relate to resolving IT service calls and supporting devices like laptops and mobile phones. It’ll make you stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at Office for National Statistics
✨Know Your Tech Inside Out
Make sure you’re familiar with the devices you'll be supporting, like laptops and mobile phones. Brush up on common issues and solutions, as well as any specific software or tools mentioned in the job description. This will show your technical prowess and readiness to tackle real-world problems.
✨Showcase Your Communication Skills
Since strong communication is key for this role, practice explaining technical concepts in simple terms. You might be asked to describe how you would help a colleague with a tech issue, so think of examples where you've successfully communicated complex information before.
✨Emphasise User Experience
Demonstrate your commitment to providing a great user experience by sharing past experiences where you went above and beyond to help someone with their tech needs. Highlighting your passion for helping others will resonate well with the interviewers.
✨Understand Agile Working
Familiarise yourself with agile working principles, as they are essential for this role. Be prepared to discuss how you adapt to changing environments and priorities, and give examples of how you've worked effectively in an agile setting before.
