At a Glance
- Tasks: Greet visitors, manage calls, and maintain a welcoming reception area.
- Company: Join a modern business centre in Gateshead with a vibrant atmosphere.
- Benefits: Weekly pay, high street discounts, eye care vouchers, and 28 days paid leave.
- Other info: Immediate start available; perfect for students seeking temporary work.
- Why this job: Be the friendly face of the company and enhance your customer service skills.
- Qualifications: Previous receptionist or customer service experience is essential.
The predicted salary is between 13 - 13 £ per hour.
We are currently recruiting for a personable and professional Receptionist to provide temporary cover within a busy and modern business centre in Gateshead. This is an excellent opportunity for someone with strong customer service skills who enjoys interacting with people and creating a welcoming environment. As the first point of contact for visitors, you will play a vital role in maintaining a positive and professional experience while supporting the day-to-day operation of the reception area.
Location: Gateshead. Due to the location, public transport access is limited.
Pay Rate: £13 per hour
Contract: Temporary
Dates: Wednesday 16th September - Wednesday 14th October.
Monday - Friday Hours: 8:30am - 5pm
Candidates who are available immediately are preferred.
Key Responsibilities:
- Greet and assist visitors, clients, and staff with professionalism
- Handle incoming post and deliveries
- Maintain a tidy, presentable, and organised reception area
- Monitor visitor access and maintain safety procedures
- Manage calls, messages, and basic administrative duties
Requirements:
- Previous experience in a receptionist or customer service role is essential.
- Excellent verbal and written communication skills, coupled with a friendly and approachable demeanour.
- Strong organisational and multitasking abilities to thrive in a fast-paced environment.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to handle confidential information with integrity and discretion.
- A keen eye for detail and accuracy is essential.
Why Work with Us?
We offer a range of benefits to support you throughout your assignment:
- Direct employment with ongoing consultant support
- Weekly pay
- Access to high street discount vouchers
- Eye care vouchers
- Pension scheme with employer contributions
- 28 days paid annual leave (accrued weekly)
Due to the high volume of applications, we are unable to provide individual feedback. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive.
If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
Temporary Receptionist - Gateshead employer: Office Angels
As a School Receptionist in Stevenage, you will be part of a vibrant educational community that prioritises a positive learning environment for students. Our commitment to employee growth is reflected in our supportive work culture, where your contributions are valued and recognised, and opportunities for professional development are readily available. Join us to make a meaningful impact while enjoying a competitive hourly rate and a fulfilling role within a dedicated team.
StudySmarter Expert Advice🤫
We think this is how you could land Temporary Receptionist - Gateshead
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Office Angels. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Office Angels before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Temporary Receptionist - Gateshead
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Office Angels:Your cover letter is your chance to shine! Tell us why you want to work at Office Angels specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Office Angels!
How to prepare for a job interview at Office Angels
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
