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- Tasks: Join us as a Temporary Medical Secretary, managing patient bookings and ensuring smooth clinic operations.
- Company: Be part of a reputable healthcare organisation dedicated to high-quality patient care.
- Benefits: Enjoy a Monday to Friday schedule with a supportive team environment.
- Why this job: Make a real impact in healthcare while developing your skills in a dynamic setting.
- Qualifications: Previous experience in a medical or administrative role is preferred; strong communication skills are essential.
- Other info: This temporary role starts on 27th May and lasts around 6 weeks.
Position: Temporary Medical Secretary
Location: West End, London
Contract Type: Temporary
Start Date: Tuesday 27th May
Duration: Around 6 weeks
Working Pattern: Monday - Friday 8.30am - 5.30pm
Our client, a reputable healthcare organisation, is seeking a dedicated Temporary Medical Secretary to join their team. This is an exciting opportunity for someone who is detail-oriented and passionate about providing high-quality service in a medical setting.
Key Responsibilities:
- Efficiently book patients for the London-based site and other private practice locations.
- Respond promptly to all correspondence via email, post, and telephone calls.
- Type and format medical letters, ensuring accuracy and professionalism.
- Conduct regular audits to ensure optimal service delivery.
- Complete referrals and diagnostic requests with precision.
- Liaise with consultants and clinicians to foster a positive service culture and enhance clinician satisfaction.
- Develop strong communication with patients to promote a welcoming environment and high levels of patient satisfaction.
- Conduct ad hoc audits on patient satisfaction measures.
- Manage clinic diaries, ensuring appointments run smoothly and on time.
- Create invoices and collect payments on the day of appointments.
- Liaise with insurance companies and follow up on outstanding accounts.
- Participate in a rota system to cover extended clinic hours, from 8 am to 9 pm Monday to Friday, as well as Saturdays.
- Oversee credit control for self-pay patients.
- Attend weekly team meetings to discuss ongoing projects and improvements.
- Order supplies and maintain appropriate stock levels.
- Perform health and safety and fire risk checks as directed by compliance.
- Ensure that facilities are clean, tidy, and ready for patient reception.
- Maintain a tidy reception desk and area, adhering to a 'clear desk' policy.
- Greet patients and caregivers, providing a welcoming atmosphere and a positive first impression.
- Ensure the smooth operation of the reception area and consulting rooms.
- Confidently manage busy patient areas and ensure a professional atmosphere.
- Discuss services and products with patients and consultants as needed.
General Responsibilities:
- Act responsibly and professionally, projecting a high-quality service experience for all stakeholders and patients.
- Adhere to high ethical standards in line with organisational policies and procedures.
- Collaborate effectively with colleagues to deliver efficient services.
- Maintain a smart appearance and appropriate behaviour with both colleagues and patients.
- Safeguard data and records, ensuring privacy and confidentiality.
Communication:
- Communicate effectively with staff at all levels and with patients and visitors.
- Uphold a professional and caring demeanour towards patients, visitors, and colleagues.
- Contribute positively to the organisation's vision and philosophy.
- Report any actual or suspected information security events promptly.
Adherence to Policies:
- Follow corporate policies and procedures regarding performance management.
- Ensure compliance with departmental policies, procedures, and standards.
- Adhere to Health & Safety and Fire regulations, as well as Accident/Incident reporting procedures.
Qualifications:
- Previous experience as a medical secretary or in a similar administrative role within healthcare is preferred.
- Strong organisational skills and the ability to manage multiple tasks efficiently.
- Excellent communication skills, both written and verbal.
- Proficiency in Microsoft Office Suite and familiarity with medical terminology.
- A commitment to providing exceptional patient care.
If you are a motivated and organised individual looking to make a difference in a dynamic healthcare environment, we encourage you to apply for this temporary position. Join our client's team and contribute to delivering high-quality patient care!
How to Apply:
Please submit your CV and a cover letter detailing your relevant experience to (url removed). We look forward to hearing from you!
Temporary Medical Secretary - ASAP start employer: Office Angels
Contact Detail:
Office Angels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Medical Secretary - ASAP start
✨Tip Number 1
Familiarise yourself with medical terminology and common administrative tasks in healthcare. This will not only boost your confidence but also help you communicate effectively with clinicians and patients during the interview.
✨Tip Number 2
Practice your organisational skills by managing a mock clinic diary or scheduling appointments. Being able to demonstrate your ability to handle multiple tasks efficiently will impress potential employers.
✨Tip Number 3
Prepare to discuss how you would create a welcoming environment for patients. Think of examples from your past experiences where you successfully managed patient interactions and contributed to high levels of satisfaction.
✨Tip Number 4
Research the healthcare organisation you're applying to. Understanding their values and services will allow you to tailor your responses during the interview, showing that you're genuinely interested in contributing to their team.
We think you need these skills to ace Temporary Medical Secretary - ASAP start
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a medical secretary or in similar administrative roles. Emphasise your organisational skills and proficiency in Microsoft Office, as well as any familiarity with medical terminology.
Craft a Compelling Cover Letter: In your cover letter, detail your passion for providing high-quality service in a medical setting. Mention specific examples of how you've managed multiple tasks efficiently and communicated effectively with patients and colleagues.
Highlight Key Responsibilities: When describing your previous roles, focus on responsibilities that align with the job description, such as booking patients, managing clinic diaries, and liaising with consultants. This shows you understand the role's requirements.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a medical secretary position.
How to prepare for a job interview at Office Angels
✨Showcase Your Organisational Skills
As a Medical Secretary, you'll need to manage multiple tasks efficiently. Be prepared to discuss specific examples from your past experience where you successfully organised appointments, managed diaries, or handled correspondence.
✨Demonstrate Your Communication Abilities
Effective communication is key in this role. During the interview, highlight your experience in liaising with patients and healthcare professionals. Use clear examples to show how you've maintained professionalism and a caring demeanour in previous positions.
✨Familiarise Yourself with Medical Terminology
Since the role involves typing and formatting medical letters, it's important to demonstrate your familiarity with medical terminology. Brush up on relevant terms and be ready to discuss how you've used them in your previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in a busy medical environment. Think of scenarios where you had to handle difficult situations, such as managing a high volume of patients or resolving conflicts, and prepare to share how you approached these challenges.
