At a Glance
- Tasks: Coordinate installations, manage schedules, and provide top-notch customer service.
- Company: Join a dynamic team at a leading logistics company in Sutton.
- Benefits: Enjoy a competitive salary, pension scheme, and casual dress code.
- Other info: Inclusive workplace that values diversity and offers growth opportunities.
- Why this job: Be the backbone of operations and make a real difference every day.
- Qualifications: Experience in administration or customer service, strong communication skills required.
The predicted salary is between 29250 - 35750 £ per year.
This varied role combines office administration, customer service, and installation scheduling responsibilities with hands-on operational support. The successful candidate will play a key role in coordinating installation activities, communicating with customers and field teams, and ensuring the smooth day-to-day running of operations.
Please note that this role involves regular manual handling duties, including the safe lifting and movement of heavy objects. Applicants must be physically capable of undertaking these tasks.
Key Responsibilities
- Manage and coordinate installation schedules and diaries.
- Liaise with customers to arrange and reschedule installation appointments.
- Communicate with installation teams to ensure efficient diary management.
- Respond to scheduling changes and resolve issues as they arise.
- Handle customer enquiries via telephone and email.
- Provide a professional and friendly point of contact for customers.
- Support general office administration and business operations.
- Assist with the safe lifting and movement of heavy objects when required.
- Work collaboratively with colleagues across the business to support operational efficiency.
- Use initiative and problem-solving skills to maintain service standards in a fast-paced environment.
Essential Requirements
- Previous experience in an office administration, scheduling, customer service, or similar role.
- Excellent organisational skills with the ability to manage multiple priorities.
- Strong verbal and written communication skills.
- Confident and professional telephone manner.
- Strong customer service skills and the ability to build positive relationships.
- Ability to work proactively and use initiative.
- Calm and adaptable approach when managing changing priorities.
- Physically fit and comfortable carrying out manual handling and heavy lifting duties.
- Good team player with a flexible and hands-on approach.
- Competent IT skills, including Microsoft Office applications.
Desirable Skills
- Experience coordinating installations, logistics, or field-based operations.
- Previous diary management or scheduling experience.
- Knowledge of manual handling best practices.
- Experience working within a trade, manufacturing, construction, or similar environment.
- Ability to identify and implement process improvements.
Benefits
- Company pension scheme.
- Free on-site parking.
- Casual dress.
Delivery / Logistics Coordinator in Sutton employer: Office Angels
Join a dynamic automotive dealership in Guildford, where you will be at the forefront of customer interaction as an Automotive Front Desk Specialist. We pride ourselves on fostering a supportive work culture that values professional growth and offers competitive pay, ensuring our employees feel valued and motivated. With opportunities for development and a commitment to excellence in customer service, this role is perfect for those looking to make a meaningful impact in the automotive industry.
