Service Coordinator - Air Conditioning & HVAC
Location: Bromley, Greater London
Salary: £27,000 - £30,000
Contract Type: Permanent
Our client is in the Facilities Management sector, they are seeking a Service Coordinator to be responsible for the efficient planning, coordination and administration of reactive and planned maintenance works for air conditioning, refrigeration and HVAC systems.
The role involves coordinating engineers, communicating with customers and clients, managing workloads and ensuring jobs are progressed through to completion.
Key Responsibilities
- Coordinate and schedule service appointments for HVAC installations, maintenance, and repairs
- Act as the primary point of contact for clients, ensuring outstanding customer service at all times
- Maintain accurate records of service activities and client interactions using CRM software
- Collaborate with technicians to ensure timely and efficient service delivery
- Monitor inventory and assist in procurement of necessary parts and equipment
- Assist with invoicing and follow up on outstanding payments
- Identify opportunities for process improvements to enhance service efficiency
Ideal Candidate
Our client is looking for someone who possesses:
- Previous experience in a service coordination or administrative role, ideally within the HVAC or facilities management industry
- Strong organisational skills with the ability to manage multiple tasks simultaneously
- Excellent communication skills, both verbal and written
- Proficiency in Microsoft Office Suite and CRM systems
- A proactive and enthusiastic attitude with a commitment to delivering exceptional customer service
Why This Role?
This is an incredible opportunity to play a crucial role in ensuring the smooth operation of HVAC services for a reputable organisation. The successful candidate will not only contribute to the team's success but also enjoy a fulfilling career with potential for growth.
Equal Opportunities
Office Angels is an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace.
We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more.
We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive.
If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
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Service Coordinator - Air Conditioning & HVAC employer: Office Angels
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