Senior Sales Associate
Premium Womenswear Brand
Department Store, Tunbridge Wells
£26,000 + Commission
The Opportunity
We are looking for an experienced Senior Sales Associate to take ownership of our premium womenswear concession within a luxury department store, Tunbridge Wells.
This is a highly autonomous role suited to a confident retail professional who enjoys building strong customer relationships, driving sales performance, and managing all aspects of a standalone concession. You will be the sole representative of the brand on-site, responsible for delivering an exceptional customer experience while overseeing stock management, visual merchandising, administration, and commercial performance.
Working hours are 8:30am to 5:30pm, Monday to Friday, plus two Saturdays per month.
Key Responsibilities
Sales & Customer Experience
Deliver exceptional customer service and personalised styling advice.
Achieve and exceed monthly sales targets and KPI objectives.
Build and maintain long-term relationships with customers.
Develop and manage a customer database to drive repeat business and client engagement.
Promote new collections, events, and seasonal launches to customers.
Commercial & Operational Management
Take full ownership of the concession's day-to-day operation.
Maintain and update the daily turnover tracker and other required reporting.
Monitor stock levels and ensure the department is fully replenished and commercially optimised.
Protect and safeguard stock through effective stock control procedures.
Manage deliveries, transfers, stocktakes and inventory accuracy.
Ensure all administrative tasks are completed accurately and on time.
Visual Merchandising & Brand Standards
Maintain exceptional presentation standards across the concession.
Merchandise products in line with brand guidelines and commercial opportunities.
Style mannequins and displays to showcase collections effectively.
Ensure the department remains clean, organised and inviting at all times.
Relationship Management
Build strong relationships with Floor Managers and the Personal Shopping team.
Support and participate in in-store events and customer activations.
Act as a passionate and knowledgeable ambassador for the brand.
About You
Previous experience selling womenswear within a retail environment, ideally for a premium or luxury brand.
Proven ability to achieve sales targets and delive...
Senior Sales Associate, Premium Womenswear employer: Office Angels
As a School Receptionist in Stevenage, you will be part of a vibrant educational community that prioritises a positive learning environment for students. Our commitment to employee growth is reflected in our supportive work culture, where your contributions are valued and recognised, and opportunities for professional development are readily available. Join us to make a meaningful impact while enjoying a competitive hourly rate and a fulfilling role within a dedicated team.
