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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver top-notch admin and compliance support in property services.
- Company: Join Office Angels, a vibrant agency committed to inclusivity and employee growth.
- Benefits: Enjoy a competitive hourly rate, hybrid work options, and a supportive team environment.
- Why this job: Make a real impact by leading a high-performing team and building strong relationships.
- Qualifications: Proven management experience and strong communication skills are essential.
- Other info: Embrace a diverse workplace that values your unique talents and experiences.
Role Overview
Do you have the right skills and experience for this role? Read on to find out, and make your application.
Position: Property Services Team Leader
Hours: 35 per week
Pattern: Monday - Friday
Location: Arlington, London / Hybrid
Salary: £22.28 per hour
Make a Difference
Lead one of six operations support teams to deliver top-quality admin and compliance support across repairs, services, and technical projects. Build strong relationships with customers and stakeholders while driving a customer-focused, high-performing team.
Key Responsibilities
- Lead, motivate, and develop an admin support team.
- Provide coaching, mentoring, 1:1s, and team meetings.
- Ensure team members are trained, inducted, and clear on responsibilities.
- Adhere to financial and procurement procedures.
- Monitor DLO and contractor performance to meet KPIs.
- Manage compliance data (gas, heating, M&E PPM, EICRs, etc.).
- Produce management reports and track team targets.
- Build positive relationships with internal and external stakeholders.
- Support service delivery through effective planning and problem-solving.
About You
Essential:
- Proven line management experience.
- Strong IT, organisational, and communication skills.
- Excellent problem-solving and time management abilities.
- Customer-first mindset; collaborative team player.
Desirable:
- Experience in housing/property or contract admin support.
- Familiarity with repair & maintenance processes and job scheduling tools.
- Knowledge of ICT systems, performance reporting, and mobile working.
- Experience in high-pressure environments and partnership working.
Property Service Team Leader- Hybrid employer: Office Angels
Contact Detail:
Office Angels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Service Team Leader- Hybrid
✨Tip Number 1
Network like a pro! Reach out to your connections in the property services sector and let them know you're on the lookout for opportunities. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to customer service and team dynamics, so you can showcase how your experience aligns perfectly with their needs during the chat.
✨Tip Number 3
Practice makes perfect! Get a friend or family member to do mock interviews with you. This will help you articulate your thoughts clearly and boost your confidence when it’s time to shine in front of the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Property Service Team Leader- Hybrid
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience and skills for the Property Services Team Leader role. We want to see how your background aligns with our needs, so don’t hold back on showcasing your achievements!
Show Off Your Leadership Skills: Since this role involves leading a team, it’s crucial to emphasise your line management experience. Share specific examples of how you've motivated and developed teams in the past – we love a good success story!
Be Customer-Focused: We’re all about that customer-first mindset! In your application, make sure to mention any experiences where you’ve gone above and beyond for customers or stakeholders. It’ll show us you’re the right fit for our high-performing team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Office Angels
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Property Services Team Leader. Brush up on your knowledge of admin support, compliance data management, and customer service principles. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Since this role involves leading a team, be prepared to discuss your line management experience. Think of specific examples where you've motivated or developed a team, and how you’ve handled challenges. This will demonstrate your capability to lead and inspire others.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and time management skills. Prepare scenarios from your past experiences where you successfully navigated high-pressure situations or resolved conflicts. This will highlight your customer-first mindset and collaborative approach.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics, company culture, or specific challenges the team is currently facing. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
